Oversaw the comprehensive management of social media accounts (including Facebook and Instagram) for four prominent California destinations and two Consumer Packaged Goods (CPG) brands.
Co-managed a substantial monthly budget of $100,000, executing highly effective advertising campaigns utilizing Google Ads Manager and Facebook Ads Manager.
Simultaneously, curated an average of eight monthly content calendars for diverse clients across multiple platforms.
Collaborated seamlessly with agency teams (client service, creative, and digital) to strategize, present, execute, and monitor results, ensuring alignment with internal and client objectives.
Proven ability in monitoring, evaluating, and summarizing campaign data, consistently surpassing 99% of client goals for assessing campaign effectiveness. Also conducted thorough competitive analyses for clients.
Supervised trend research team to identify and incorporate trending social media content
Actively engaged with online communities to cultivate a positive online presence, fostering meaningful interactions in alignment with current clients' brand goals and values.
Social Media Specialist
General Motors
Detroit, MI
05.2022 - 06.2023
Monitor General Motors' social media accounts for Chevrolet (1+ million followers), Cadillac (750k+ followers), Buick (300k+ followers), and GMC (1+ million followers) on Facebook, Twitter, Instagram, and automotive enthusiast forums, to identify opportunities to engage with customers and achieve brand consistency.
Moderate posts and content on the Cadillac feed/queue to determine what is irrelevant, what should be engaged with, and what should be sent to other teams.
Proactively identify marketing leads for General Motors and educate in-market customers on product functionality and services.
Implement internal procedures and systems to streamline operations and improve team efficiency, resulting in a 10-15% reduction in operational redundancy on a monthly basis.
Social Media Coordinator
Olodo Nation
04.2018 - 09.2021
Run the company’s Twitter and Instagram accounts with a combined following of over 250,000, manage, edit and share engaging content daily on social media platforms to drive community engagement and increase social media following.
Developing social media calendars for campaign execution.
Collaborate with other teams such as graphic design and IT to ensure brand consistency.
Strategize, create and launch social media campaigns (such as e-mail and influencer marketing, sponsored posts and ads) for clients.
Increasing the degree to which social media is utilized for customer service.
Education
Master of Science - Digital Marketing
Rutgers University
2023
Bachelor of Science - Public Relations & Advertising