Fotini Salpadimos
New Providence,,The Bahamas
Summary
Dedicated and results-driven professional with strong leadership ability and problem-solving skills. Committed to optimizing operations, reducing costs, and driving organizational efficiency. Utilizes independent decision-making skills and sound judgment to make a positive impact on company success.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Kyma Seafood Grill
10.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Sales Associate
International Jewelry
05.2016 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
Bachelor of Science - Business Administration And Management
Liberty University
Lynchburg, VAInternational Baccalaureate Career Program (IBCP) - English(Lang & Lit), AI Math, Arts, physics, Spanish B, PPS, CRS
Lyford Cay International School
Nassau, The Bahamas 06.2023
MYP Certificate - English, Spanish, Math, Science, Humanities, Design, Art
Lyford Cay International School
Nassau, The Bahamas 06.2023
Skills
- Photoshop
- 3D designing apps
- Serato Studio
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Task Delegation
- Staff Management
- Retail Operations
- Arts and design
- Self-learning towards boxing
- Employee Performance Evaluations
- Project management abilities
- Negotiation
- Google Drive
- MS Office
- Task Prioritization
- Written Communication
- Detailed Oriented
Accomplishments
- Certified Junior First Aid Responder
- International Baccalaureate Middle Years Programme (MYP) Graduate
Extracurricular Activities
2019-2023: Semi-Professional Tennis Player
- Competed in regional and national tournaments
- Developed high-level skills in strategy, teamwork, and performance under pressure
2019-2021: Church Community Volunteer
- Assisted in organizing and executing community outreach programs
- Contributed to various service initiatives, fostering community engagement
2021-Present: Youth Tennis Coach (Volunteer)
- Develop and implement after-school tennis programs for local youth
- Mentor young athletes, focusing on skill development and sportsmanship
Hobbies
- Archery
- Volleyball
- Dance
- Tennis
Timeline
Assistant Manager
Kyma Seafood Grill
10.2019 - Current
Sales Associate
International Jewelry
05.2016 - 08.2019
Bachelor of Science - Business Administration And Management
Liberty University
International Baccalaureate Career Program (IBCP) - English(Lang & Lit), AI Math, Arts, physics, Spanish B, PPS, CRS
Lyford Cay International School
MYP Certificate - English, Spanish, Math, Science, Humanities, Design, Art
Lyford Cay International School
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