Fouchard Metellus
Mold Inspector
Port Charlotte,FL
Summary
Dynamic Lead Technician with Royal Water Damage Restoration, recognized for exceptional productivity and client relationship management. Expert in comprehensive diagnostic evaluation and quality assurance testing, ensuring compliance with safety standards. Proven ability to enhance team performance through effective training and motivation, driving customer satisfaction and timely service resolution.
Overview
7
7
years of professional experience
Work History
Lead Technician
Royal Water Damage Restoration
09.2020 - 01.2025
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
Technician
Asap Water Damage Restoration
11.2017 - 08.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Worked with diverse types of weather and ground conditions.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
No Degree - Mold Mediation Resteration
ASAP Certification
Deerfield Beach08-2017
Skills
- Thorough diagnostic assessment
- Safety standards application
- Understanding of OSHA regulations
- Expertise in diagnostics
- Client engagement strategies
- Adherence to safety protocols
- Data assessment
- Project management
- Effective problem resolution
- Quality control testing
- Skilled in multitasking
Languages
Spanish
Native or Bilingual
French
Native or Bilingual
Timeline
Lead Technician
Royal Water Damage Restoration
09.2020 - 01.2025
Technician
Asap Water Damage Restoration
11.2017 - 08.2020
No Degree - Mold Mediation Resteration
ASAP Certification
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