Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fouzia Jawed

Buffalo

Summary

Professional educator skilled in creating dynamic, inclusive classroom experiences that drive student success. Adept at leveraging diverse instructional strategies to meet varied learning needs, ensuring comprehensive understanding of material. Known for collaborative approach and adaptability in ever-evolving educational settings, with focus on critical thinking and communication. As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Teaching Instructor

Personal Business
04.2017 - Current
  • Designed engaging lesson plans to enhance student understanding and participation.
  • Implemented innovative teaching strategies to accommodate diverse learning styles.
  • Developed assessments to evaluate student progress and inform instructional decisions.
  • Collaborated with colleagues to refine curriculum and improve educational outcomes.

Caregiver, Special Needs

Marks Homecare
03.2021 - 08.2025
  • Assisted with daily living activities, promoting independence and enhancing quality of life for individuals with special needs.
  • Supported communication efforts using alternative methods to engage and connect with clients effectively.
  • Implemented safety protocols, ensuring a secure environment for clients during routines and activities.
  • Collaborated with multidisciplinary teams to develop personalized care plans tailored to individual needs.

Customer Service Manager

Buffalo Fresh
02.2021 - 01.2025
  • Developed training programs to enhance customer service skills among team members.
  • Implemented process improvements that increased customer satisfaction ratings significantly.
  • Led cross-functional teams to address and resolve complex customer issues efficiently.
  • Analyzed customer feedback data to identify trends and inform strategic decisions.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.

Translator and Interpreter

Health Care
05.2022 - 04.2024
  • Translated diverse documents, ensuring cultural nuances were accurately conveyed.
  • Interpreted spoken communications in real-time across various settings.
  • Collaborated with clients to clarify project requirements and deliver tailored language solutions.
  • Improved translation processes through the implementation of specialized terminology databases.
  • Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
  • Translated documents from english to urdu, gujrati.

Education

High School Diploma -

The City
Pakistan
06-1999

Skills

  • Parent-teacher communication
  • Collaborative teaching
  • Student-centered learning
  • Adaptive learning
  • Online teaching
  • Language teaching
  • Special education
  • Teamwork
  • Customer service
  • Active listening
  • Data entry
  • Customer relations

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Professional Working

Timeline

Translator and Interpreter

Health Care
05.2022 - 04.2024

Caregiver, Special Needs

Marks Homecare
03.2021 - 08.2025

Customer Service Manager

Buffalo Fresh
02.2021 - 01.2025

Teaching Instructor

Personal Business
04.2017 - Current

High School Diploma -

The City

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