Fowler Cunningham
Fort Payne,AL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Data Manager/Technology Integration Specialist position. Ready to help achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Network Administrator
PTS Financial Services
06.2019 - Current
- Identified and immediately resolved issues with network devices.
- Ensure workflow stability
- Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Managed and maintained stability of network and wireless services throughout enterprise.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Planned, coordinated and implemented network security measures.
Robot Attendant
A.P. Plasman
03.2018 - 06.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Ensure the quality of the painted parts
- Maintain robot functionality
- Made changes to the program as necessary
- Work with S4P Robots
IT Support
PTS Financial Services
12.2017 - 02.2018
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Used ticketing systems to manage and process support actions and requests.
- Repair and upgrade old systems and configure new ones
Education
Bachelor of Science - Computer Science
Jacksonville State University
Jacksonville, AL08.2017
High School Diploma -
Fort Payne High School
Fort Payne, AL06.2010
Skills
- Active Directory
- Authentication
- Computer Networking
- Microsoft Excel
- Microsoft Exhange
- Microsoft Office/ Office 3665 Admin
- Microsoft Windows
- Network Firewalls
- Organization
- Ring Central
- Remote Access Software
- Salesforce
- Technical Assistance
- Technical Diagnostics/ Troubleshooting
- Technical Documentation
- Technical Information
- Technical IT Support
- Technical Verification
- Technical Solutions
- Technical Skills
- Technical Understanding
- Zoho
Timeline
Network Administrator
PTS Financial Services
06.2019 - Current
Robot Attendant
A.P. Plasman
03.2018 - 06.2019
IT Support
PTS Financial Services
12.2017 - 02.2018
Bachelor of Science - Computer Science
Jacksonville State University
High School Diploma -
Fort Payne High School
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