Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Fox Jacqueline Fox

Philadelphia,PA

Summary

Self-motivated, hardworking individual who brings proven leadership, organizational and customer relations skills with over 30 years of experience and record of success in administration and human resources industry. Solid history balancing team performance, customer service targets, and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures and always maintaining discretion. A leader who takes criticism well, is respectful, and driven.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Site Coordinator/Administrator

Sister Cities Girlchoir
09.2013 - Current
  • Oversee successful planning and executive of staff meetings, trainings, and other events.
  • Enter and maintain departmental records in company database.
  • Collect, validate and distribute information to employees, members, families, and donors.
  • Manage agendas and calendars, boosting productivity and improving organizational initiatives.
  • Coordinate and allocate equipment, supplies and staff for events.
  • Scheduling
  • Parent Liaison and more...

HR Supervisor & Dispatcher

First Student
08.2022 - 04.2024
  • Built and developed lasting relationships with employees, peers, upper management and outside vendors.
  • Completed reports and employment forms.
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Inputting all necessary information into DMO to qualify all new and existing employees.
  • Initialized background checks for potential new hires.
  • Helped with employee transfers and referrals.
  • Selected and interviewed candidates for available positions.
  • Overseeing and scheduling over 250 employees for physicals, background checks and more .
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

General Manager

MED Transit LLC
01.2017 - 10.2018
    • Managed budget implementations, employee reviews, training, schedules, payroll, and dispatch.
    • Administered employee discipline through verbal and written warnings.
    • De-escalate customer and employee complaints
    • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
    • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
    • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
    • Prepared staff work schedules and assigned team members to specific duties.
    • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
    • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Education

Associate of Arts - Liberal Arts And General Studies

Community College of Philadelphia
Philadelphia, PA
12.2022

Skills

  • Staff Supervision
  • Scheduling Coordination
  • General Management and Administration/HR Management
  • Verbal and Written Communication
  • Discretion
  • Proficient in Microsoft Office, JJ Keller Driver Maintenance Online, EArcu, Onboarding process, Laserfiche, Mobileye and more
  • Organization
  • Interdepartmental Collaboration
  • Work Planning and Prioritization
  • Time Sheet Processing
  • Recruiting and Interviewing/Exit Interviews and Processes
  • Customer Service

Certification

  • CDL Class B with S, P endorsements
  • CPR
  • BeSafe Leadership Training

Timeline

HR Supervisor & Dispatcher

First Student
08.2022 - 04.2024

General Manager

MED Transit LLC
01.2017 - 10.2018

Site Coordinator/Administrator

Sister Cities Girlchoir
09.2013 - Current

Associate of Arts - Liberal Arts And General Studies

Community College of Philadelphia

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Fox Jacqueline Fox