Fraces Ledesma
Alamogordo,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
42
42
years of professional experience
Work History
Officer Manager
Southwest Hearing Services
05.2018 - Current
- Organized paperwork such as charts and reports for office and patient needs.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Performed various administrative tasks by filing, copying and faxing documents.
Accounts Payable and Purchasing Clerk
East Chicago Housing Authority
05.1995 - 05.2017
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Updated accounting ledgers and journals to balance statements and maintain consistent records.
- Evaluated financial records to detect errors and discrepancies.
Accounts Receivable Specialist
East Chicago Housing Authority
07.1990 - 05.1995
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
Secretary to Deputy Director
Gary Housing Authority
01.1985 - 05.1990
- Handled confidential information in professional manner.
- Filed paperwork and organized computer-based information.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Orchestrated successful conferences and associated travel for speakers and attendees.
Developmental Clerk
Gary Housing Authority
01.1982 - 01.1985
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Verified tenant incomes and other information before accepting lease applications.
- Distributed and followed up on tenant renewal notices.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Education
High School Diploma -
Washington High School
East Chicago, IN06.1976
Skills
- Information Protection
- Customer Relations
- Account Reconciliation
- Sorting and Labeling
- Database Administration
- Written Communication
- Performance Improvement
- Microsoft Office
- Organizational Skills
Timeline
Officer Manager
Southwest Hearing Services
05.2018 - Current
Accounts Payable and Purchasing Clerk
East Chicago Housing Authority
05.1995 - 05.2017
Accounts Receivable Specialist
East Chicago Housing Authority
07.1990 - 05.1995
Secretary to Deputy Director
Gary Housing Authority
01.1985 - 05.1990
Developmental Clerk
Gary Housing Authority
01.1982 - 01.1985
High School Diploma -
Washington High School
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