Summary
Overview
Work History
Education
Skills
Timeline
Generic
Fragale Yvonne

Fragale Yvonne

Montgomery,AL

Summary

Medicare Analyst at HCA specializing in analytical thinking and advanced research capabilities. Achievements encompass trend identification that enhanced dispute resolution processes and elevated operational efficiency.

Overview

2013
2013
years of professional experience

Work History

Medicare Analyst

HCA
  • Perform and validate discrepancy reason coding of underpayment inventory.
  • Pursue additional payment from payers on underpayment discrepancies through various means of communication, by telephone, online or via payment package processes.
  • Identify and communicate trends to management, including those that might be appropriate for the dispute resolution process.
  • Escalate accounts to appropriate individuals within the Shared Service Center management as needed, including accounts with lack of timely payer response.
  • Utilize effective documentation standards that support a strong historical record of actions taken on the account.

Outpatient Dept Manager

Maniilaq Health Center
07.2009 - 02.2013
  • Led departmental initiatives to enhance operational efficiency and streamline workflows.
  • Developed training programs for staff to improve performance and adherence to
  • Coordinated cross-functional teams to support project execution and achieve departmental goals.
  • Established procedures that improved compliance with safety regulations and operational standards.
  • Oversaw budget management, ensuring alignment with organizational objectives and resource allocation strategies.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.

Education

High School Diploma -

Kennedy Christian Highschool
Sharon, PA
05.1981

Skills

  • Microsoft Office Suite
  • Analytical thinking
  • Excel proficiency
  • Time management
  • Attention to detail
  • Documentation and reporting
  • Critical thinking
  • Audit support
  • Trend analysis

Timeline

Outpatient Dept Manager

Maniilaq Health Center
07.2009 - 02.2013

Medicare Analyst

HCA

High School Diploma -

Kennedy Christian Highschool

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