Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Fran Mattera

Hereford,AZ

Summary

Dynamic and results-oriented professional with extensive experience across caregiving, administrative, and manufacturing sectors. Excelled at COBE Laboratories by spearheading process improvements and fostering a culture of continuous improvement, enhancing operational efficiency. Demonstrates exceptional time management, interpersonal and problem-solving skills, alongside a compassionate approach to client and team relationships.

Overview

42
42
years of professional experience

Work History

Caregiver

Self Employed Services
03.1993 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Strong communication skills in building relationships with clients to deliver emotional support and companionship.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Executive Administrative Assistant

Total Retirement Insurance
04.2015 - 04.2022
  • Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
  • First line of contact for new, referred and existing cliental. Provided client specific Medicare information support.
  • Researched unfamiliar client specific situations and provided resolutions using Medicare resources.
  • Gathered data, created client files, updated spreadsheets, following Medicare best practices.
  • Used software technology to coordinate meetings, appointments, and tasks for senior executives.

Senior Manufacturing Supervisor

COBE Laboratories
05.1982 - 09.2000
  • Increased employee productivity by providing comprehensive training programs following GMP compliance, and fostering culture of continuous improvement.
  • Conducted root cause analysis on product defects to identify areas for improvement and prevent future reoccurrence.
  • Implemented safety protocols to promote safe working environment, resulting in fewer workplace accidents and injuries.
  • Mentored junior staff members in technical skills development, problem-solving techniques, and best practices in manufacturing operations management.
  • Spearheaded process improvements using Six Sigma methodologies to reduce waste and increase operational efficiency.
  • Oversaw inventory management systems for accurate tracking of raw materials, work-in-progress items, and finished goods.
  • Developed strong relationships with vendors and suppliers to negotiate favorable contracts, ensuring cost-effective procurement of materials.
  • Identified problems and implemented effective solutions.
  • Communicated job expectations and monitored employees.
  • Led safety meetings and monitored compliance with gear requirements and best practices.
  • Managed departmental performance measures.
  • Supervised ongoing daily production phases following FDA GMP compliance.
  • Coordinated project workflows for departments.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
  • Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.

Education

Associate of Applied Science - Animal Husbandry

SUNY At Cobleskill
Cobleskill, NY

No Degree - Statistics

Front Range Community College
Westminster, CO

Skills

  • Verbal and Written Communication
  • Customer Service
  • Time Management
  • Problem-Solving
  • Process Documentation
  • Data Collection
  • Administrative Leadership
  • Project Management
  • Workplace Safety and Management
  • Analytical Problem Solver

Additional Information

  • Home Remodeling
  • Towing experience
  • Home Repair
  • Volunteerism
  • Event Organizing



Timeline

Executive Administrative Assistant

Total Retirement Insurance
04.2015 - 04.2022

Caregiver

Self Employed Services
03.1993 - Current

Senior Manufacturing Supervisor

COBE Laboratories
05.1982 - 09.2000

Associate of Applied Science - Animal Husbandry

SUNY At Cobleskill

No Degree - Statistics

Front Range Community College
Fran Mattera