Fran Santelli
Santa Monica,California
Summary
Organized and dependable candidate successful at managing multiple priorities in a friendly and cheerful manner. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Cashier
Apro Llc.
04.2016 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Upsold additional products and services to customers, increasing revenue.
- Used POS system to enter orders, process payments and issue receipts.
Dog Walker
Self Employed
04.2014 - Current
- Provided dogs with exercise and fresh air to promote dog health.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Boarded dogs or babysat dogs in their homes.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Made owners comfortable with care by following instructions and meeting dog needs.
- Monitored animal behavior to keep owners informed on progress and any issues.
- Kept records of all activities to keep owners fully informed on pet exercise and training progress.
- Followed pet care instructions for dietary needs and medication regimens.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Artist
Self
01.1995 - Current
- Paint, sculpt, and make jewelry and miniatures
- Contributed to creative process through original ideas and inspiration.
- Created concept designs and sketches to develop images and scenes.
- Made use of materials, such as clay, paint, resin, wood, computer software,and more, to create a unique piece for customers.
- Implemented artistic vision to give art purpose and meaning.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
Costume Design Assistant
Make Believe
09.2014 - 12.2016
- Took up and let down hems to shorten or lengthen garment parts.
- Assisted in the development of entire looks encompassing garments, makeup and wigs.
- Completed alterations to existing outfits to fit specific body sizes and types.
- Suggested style changes to creative team to achieve improved designs.
- Gathered props to authenticate designs and desired looks.
- Properly accessorized costumes for period films and plays.
Substitute Teacher
El Paso Independent School Dist
01.2003 - 01.2010
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Education
Bachelor of Arts - Painting And Ceramics
The University of Texas At El Paso
El Paso, TX11.2012
Skills
- Customer Assistance
- Cash Register Operation
- Drawer Balancing
- ID Verification
- Payment Collection
- Customer Service
- Cash Handling
- Returns Processing
- POS Systems
- Product Restocking
- Product Recommendations
- Written and Verbal Communication
- Complex Problem-Solving
- Conflict Resolution
- Currency Counting
- Order Taking
- Cash Drawer Balancing
- Customer Relations
- Loyalty Program Promotion
- Merchandise Restocking
Timeline
Cashier
Apro Llc.
04.2016 - Current
Costume Design Assistant
Make Believe
09.2014 - 12.2016
Dog Walker
Self Employed
04.2014 - Current
Substitute Teacher
El Paso Independent School Dist
01.2003 - 01.2010
Artist
Self
01.1995 - Current
Bachelor of Arts - Painting And Ceramics
The University of Texas At El Paso
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