Summary
Overview
Work History
Education
Skills
Timeline
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Fran Antonio De La Rosa

New York

Summary

Dynamic professional with experience at FedEx, excelling in package sorting and team collaboration. Proven problem-solving skills and attention to detail led to enhanced operational efficiency. Adept at equipment operation and committed to maintaining safety standards, I thrive in fast-paced environments while delivering exceptional service and support to colleagues and customers alike. Flexible hard worker ready to learn and contribute to team success. Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.

Overview

3
3
years of professional experience

Work History

Helper

FedEx
New York
03.2025 - Current
  • Loaded and unloaded packages from delivery trucks and conveyor belts.
  • Organized packages by destination for efficient sorting and delivery.
  • Operated pallet jacks and hand trucks to move heavy items safely.
  • Maintained cleanliness and safety standards in the work area.
  • Assisted team members in sorting packages during peak hours.
  • Followed safety protocols to prevent accidents and injuries.
  • Communicated effectively with coworkers to ensure smooth operations.
  • Participated in training sessions on equipment use and safety procedures.
  • Performed other duties as assigned by supervisor or manager.

Vault Cashier

BANRESERVAS
DOMINICAN REPUBLIC
02.2023 - 01.2025
  • Identified transaction errors when debits and credits did not balance.
  • Collaborated with team members to ensure smooth operations during busy periods.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Followed company security procedures for handling large sums of money.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Configuration Technician

Ministry Of Education
Dominican Republic
08.2022 - 01.2023
  • Configured and maintained educational software systems for classroom use.
  • Collaborated with teams to implement system updates and improvements.
  • Documented configuration processes and user guides for training purposes.
  • Monitored system performance and reported issues to management efficiently.
  • Trained team members and users in newly implemented and emerging technology to enhance business productivity.
  • Maintained positive working relationship with fellow staff and management.
  • Analyzed logs from multiple sources to detect anomalies or malicious activity.
  • Resolved complex technical issues related to network configurations.
  • Performed system backups, verified data integrity, and restored systems when necessary.
  • Trained junior technicians on proper procedures and techniques used in configuring networks.

Education

English Immersion Program -

EIP
SANTO DOMINGO
02-2023

High School Diploma -

Liceo Vespertino Belisario Peguero Guerrero
Santo Domingo
06-2021

Skills

  • Problem solving
  • Attention to detail
  • Effective communication
  • Performance monitoring
  • Team collaboration
  • Process documentation
  • Data entry
  • Task prioritization
  • Package sorting
  • System configuration
  • Security procedures
  • Equipment operation
  • Customer service
  • Basic math
  • Hand-eye coordination
  • Stress tolerance
  • Teamwork and collaboration
  • Excellent communication
  • Control precision
  • Active learning
  • Flexibility
  • Flexible schedule
  • [Language] fluency

Timeline

Helper

FedEx
03.2025 - Current

Vault Cashier

BANRESERVAS
02.2023 - 01.2025

Configuration Technician

Ministry Of Education
08.2022 - 01.2023

English Immersion Program -

EIP

High School Diploma -

Liceo Vespertino Belisario Peguero Guerrero

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Fran Antonio De La Rosa