France Martins

Verifying and determining rebate credit: Working with customer service, contracts, and accounts receivable departments to verify if customers are due additional rebate credit. Perform manual calculations for rebates including growth incentives on a monthly and quarterly basis for payment processing. Collaborating with sales: Working with sales departments to ensure proper documentation and submission of incentives and rebates.
Contract Management: Drafting and executing program agreements for customers and sales teams and serving as a liaison with the legal department for approvals.

• Assist Dining Room Manager with event setup including table/chair arrangement, linens and silverware, food stations, wait staff management and training.
• Deliver exceptional guest experiences through attentive service and quick response to issues.
• Monitor dining room inventory and replenished as necessary.
• Collaborate with kitchen and bar staff to facilitate efficient service.

• Processed incoming cash receipts in such forms as check, ACH and wire to customer accounts.
• Researched and rectified unapplied cash items.
• Contacted customers regarding past due balances.
• Analyzed customer accounts to catch discrepancies before major issues occurred.