France Audrey Galloh
Newark
Summary
Self-directed and dependable candidate motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly. Willing to listen, learn and excited to contribute in real-world environment to help find practical, actionable solutions for current needs.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
MMJJ Reliable Corporation
01.2019 - Current
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Assistant Manager
Ralston Agency Inc
12.2017 - 12.2018
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Increased sales by 10%.
- Created employee schedules to align coverage with forecasted demands.
Cashier Team Leader
Aramark Food Court
08.2014 - 12.2017
- Assisted with training new cashiers and customer service team members.
- Responsible for successfully completing financial transactions with customers.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Managed over 50 customers per day.
Manager of Operations
Annick's women center
01.2012 - 01.2014
- Developed successfully main vision and goals.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Launched staff engagement, gender diversity, and cultural programs in addition to robust reporting tool that increased operational quality.
- Identified and qualified individual needs and negotiated and closed profitable projects with high success rate.
- Managed over 30 people per day.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Education
Master of Arts - Political Science Global Policy
Rutgers, The State University of New Jersey
05.2023
Bachelor of Arts - International Studies Politics Diplomacy, Economic
University of Central Arkansas
Associate of Arts - Police Science
International University of Grand Bassam
Skills
- Customer Relationship Management
- Multitasking Abilities
- Training and Development
- Market monitoring
- Analytical and Critical Thinking
- Negotiation
- Partnership Building
- Computer Technology
- Data Entry
- Proficient in Microsoft Office (Word, Excel
- Graphic and Media Design
- P>Bookkeeping
- P>Office Management
Affiliations
- Secretary of Pi Sigma Alpha Honors of Political science
- Member of Sigma Alpha Pi (National Society of Leadership and Success)
- Honor society Member of The Society of Collegiate Leadership & Achievement (SCLA)
- Membership chair of International Studies club (2017)
- Volunteer at Grown Market (Historical Environment class) 2017
- Legal counsel Social Humanitarian and Cultural at AMUN (2017).
- Treasure of the UCA Ivorian Association Fall 2014-2017
- Fundraiser Dance Marathon for Children Hospital (2016)
- Volunteer for Arkansas dream center (2015-2016)
- Member of Arkansas Model United Nation (2015-2016)
- Legal counsel and co-chair of Economy and finance at AMUN conference (2015-2016)
- Volunteer in Team Global for welcoming new international students (2015-2016) at UCA
- Volunteer for “Big Event” spring 2015 at UCA
- Student Government Association 2013-2014 at IUGB
Timeline
Administrative Assistant
MMJJ Reliable Corporation
01.2019 - Current
Assistant Manager
Ralston Agency Inc
12.2017 - 12.2018
Cashier Team Leader
Aramark Food Court
08.2014 - 12.2017
Manager of Operations
Annick's women center
01.2012 - 01.2014
Master of Arts - Political Science Global Policy
Rutgers, The State University of New Jersey
Bachelor of Arts - International Studies Politics Diplomacy, Economic
University of Central Arkansas
Associate of Arts - Police Science
International University of Grand Bassam
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