Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Francees Chan Llanes

Miami,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in any Office position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks and projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Astute with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.

Overview

13
13
years of professional experience

Work History

Documentation and Archiving Technician

11.2010 - 05.2023
  • Control and supervises requests reproduction and distribution of the modeling, control of copies of all documentation of the center.
  • Carry out inspections of the quality system documentation.
  • Control the information sent and received from user's center and the center.
  • Drafting, reviewing and delivery of documentation derived from the activity carried out.
  • Participates as an Auditor in the Internal Quality Audit Program.
  • Responded to customer inquiries and provided assistance over phone and in person.
  • Coordinated work meeting over phone and in person.

Education

High School Diploma -

Instituto Preuniversitario De Ciencias Exactas.
Havana, Cuba
06.2000

Skills

  • Production Work
  • Document Quality
  • Efficient Service
  • Customer Needs Assessments
  • Technological Skills Proficient with Computers (Microsoft Office, like Excel, Word, Power Point, Social Networks), and other Technologies
  • Organizational Skills
  • Friendly and responsible
  • Communication Skills
  • Customer Service
  • Responsible and easy to adaptation Excellent interpersonal skills, love to work in groups and ability to work under pressure when is necessary
  • Time Flexible
  • Safe driver Own car

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Documentation and Archiving Technician

11.2010 - 05.2023

High School Diploma -

Instituto Preuniversitario De Ciencias Exactas.
Francees Chan Llanes