Francelia Sosa
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Sales Associate
Ross Dress For Less
06.2021 - Current
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Caregiver
IHSS Public Authority
10.2021 - 12.2023
- Entrusted to handle confidential and sensitive situations in professional matter.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted patients with self-administered medications.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
Overnight Stocker
Home Depot
08.2020 - 02.2021
- Completed inventory accounts to keep records current and promote accurate ordering.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Kept work areas neat, clean and free from debris.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Manager
San Diego Finest Oil
01.2018 - 08.2020
- Improved marketing to attract new customers and promote business.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Defined clear targets and objectives and communicated to other team members.
Education
High School Diploma -
Lincoln High School
San Diego, CA06.2008
Skills
- Shipment Processing
- Outgoing Personality
- Store Opening and Closing
- Customer Assistance
- Customer Service
- Cash Drawer Management
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
IHSS Public Authority
10.2021 - 12.2023
Sales Associate
Ross Dress For Less
06.2021 - Current
Overnight Stocker
Home Depot
08.2020 - 02.2021
Manager
San Diego Finest Oil
01.2018 - 08.2020
High School Diploma -
Lincoln High School
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