Graduate Certificate - Medical Assistance
Valley College
Martinsburg, WV05.2018
Franceline Joseph
Port Saint Lucie,FL
Summary
- My natural ability to organize effectively makes me unique.
- My experience of 3 years in retail.
- My ability to easily empathize with and relate to people.
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Compassionate home health care focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Education
High School Diploma - Nursing Education
North Miami Senior High School
13110 NE 8th Avenue, North Miami, FL 3316105.2014
Overview
9
9
years of professional experience
Work History
Patient Care Technician, PCT
HCA Florida Lawnwood Hospital
07.2024 - Current
- Assisted clients with bathing, dressing and incontinence care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped client with medication self-administration.
- Assisted with client personal care needs to foster independence and well-being.
HHA
Atlantic In-home Care, LLC
07.2021 - 04.2023
- Assisted clients with bathing, dressing and incontinence care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Assisted with client personal care needs to foster independence and well-being.
Medical Assistant
Apple Valley Family Medicine
03.2016 - 10.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Skills
- Compassionate Client Care
- Client Safety and First Aid
- Medication Administration
- Documentation
- Meal Preparation
- First Aid and Safety
- Patient Care
- Care Plan Adherence
- Community Activities
- Interpersonal Communication
Timeline
Patient Care Technician, PCT
HCA Florida Lawnwood Hospital
07.2024 - Current
HHA
Atlantic In-home Care, LLC
07.2021 - 04.2023
Medical Assistant
Apple Valley Family Medicine
03.2016 - 10.2018
Graduate Certificate - Medical Assistance
Valley College
High School Diploma - Nursing Education
North Miami Senior High School
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