Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Francenide Moca

Miami,FL

Summary

Communicative and motivated professional recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.

Overview

3
3
years of professional experience

Work History

Site Supervisor

Brosnan Security
Miami, FL
04.2022 - Current
  • Investigated accidents or near-miss incidents; documented findings in an incident report form.
  • Controlled access at the site during working hours; monitored visitors' movements while they were on the premises.
  • Completed and distributed accurate and informative progress reports and project records to management.
  • Kept production team moving forward for progress in daily site operations.
  • Trained and monitored employees to teach daily tasks and improve performance.

Dental Receptionist

Thomas dental associate
Miami, FL
07.2020 - 03.2022
  • Educated patients on proper oral health care instructions and preventive measures.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Completed relevant insurance and other claim forms.
  • Compiled and coded patient information or data in appropriate computer system.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Interviewed patients to complete case histories and intake forms.
  • Collected payments from patients in accordance with established policies and procedures.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Scheduled and confirmed patient appointments and consultations.

Education

Associate of Arts - Business Administration And Management

Miami Dade College
Miami, FL
05.2022

High School Diploma -

American Worldwide Academy
Miami, FL
05.2019

Associate of Science - Nursing

Miami Dade College
Miami, FL

Skills

  • Facility Inspection
  • Security Awareness
  • Security Management
  • Personnel Oversight
  • Business Development
  • Administrative Support
  • Payment Processing
  • Patient Flow Management
  • Data Entry
  • Phone and Email Etiquette
  • Team Collaboration
  • Punctual and Reliable
  • Office Opening and Closing
  • Front Office Management

Languages

English
Professional
Creole
Native/ Bilingual
French
Native/ Bilingual

Timeline

Site Supervisor

Brosnan Security
04.2022 - Current

Dental Receptionist

Thomas dental associate
07.2020 - 03.2022

Associate of Arts - Business Administration And Management

Miami Dade College

High School Diploma -

American Worldwide Academy

Associate of Science - Nursing

Miami Dade College
Francenide Moca