Frances Armenta
Las Vegas,NV
Summary
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
22
22
years of professional experience
Work History
District Manager
Swarovski
Las Vegas, NV
03.2023 - Current
- Assisted teams in resource management to improve performance outcomes. Supported decision-making processes by providing relevant insights. Aimed to boost productivity and achieve organizational goals.
- Cultivated a proactive approach to responsibilities, ensuring high standards of performance and reliability.
- Managed performance of 17 store teams, ensuring alignment with annual sales target of 15 million.
- Resolved problems, improved operations, and provided exceptional service.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Developed strong organizational and communication skills through coursework and volunteer activities.
General Manager
Crate and Barrel
Las Vegas, NV
10.2020 - 03.2023
- Successfully leading a team of 55 associates with 6 leadership members and bringing in 11 million dollars in volume for 2021-2022. Received multiple awards for Sales Achievement and Shrink Control.
- Driving In Home Design Services and Community Networking in Newly Home Properties to drive total store profitability.
Regional Director
Rue21
West Coast
05.2014 - 03.2020
- Demonstrated consistent sales success, regularly meeting sales objective and ranking #1 throughout the company in revenue sales for 3 out of 4 quarters of the fiscal selling year in 2019.
- Recipient of “Rue21 Award” in 2018 and 2019 for the entire central region, as well as the Sapphire Regional Director Award and Shrink Results Regional Director Award in 2018.
District Manager
H&M Retail Store
Nevada, Utah, Arizona, Colorado
11.2004 - 04.2014
- Successfully supervised and managed a volume of 18 store locations, employing over 800 staff members and bringing in a combined $125,000 in YTD revenue for 2012-2013.
- Received multiple awards for contributions to the organization including the H&M Hanger Award for the lowest shrink in the company in 2013 and another in 2012 for the highest internal growth and people development company-wide.
Education
Associates of Arts - Fashion Merchandising
Brooks College
01-1998
Skills
- Retail Management, Market and Competitive Analysis, program Management, Customer Service, Evaluating Performance, Business Development, network Expansion, Operations Management, ROI, KPI and Customer Reporting
- Team Leadership, Presentation Strength, Goal Planning, Sales Tracking, Negotiations, Public Speaking, Critical Thinking, Training and Development, Decision Making, Verbal and Written Communication, Marketing, Territory Management, Customer Service, Cross-Functional Teamwork
Languages
Spanish
Native or Bilingual
Timeline
District Manager
Swarovski
03.2023 - Current
General Manager
Crate and Barrel
10.2020 - 03.2023
Regional Director
Rue21
05.2014 - 03.2020
District Manager
H&M Retail Store
11.2004 - 04.2014
Associates of Arts - Fashion Merchandising
Brooks College