Frances Asperilla
Hilo Public Library
Hilo
12
years of professional experience
Dedicated Library Assistant with expertise in Circulation operations and reference assistance. Committed to enhancing the patron experience through effective resource management and staff training.
Work History
Library Assistant III
12 Years 2 Months- Streamlined organization of library shelves, materials, and equipment for easy access
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk
- Utilized Microsoft 365 Office Apps to complete tasks efficiently
- Operated computer, fax machine, copy machine, and typewriter for daily tasks
- Assisted patrons with library computers and provided information on logging onto internet
- Answered phone and in person inquiries about library services policies and procedures to provide accurate information
- Managed check-in and check-out of library books and materials, ensuring accurate records and smooth transactions
- Direct and provide clear directions to patron inquiries regarding a desired location
- Collected fees, fines, and donations for balances and library finances
- Organized library shelves, materials, and equipment in clear alphabetized order
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks
- Placed books on proper carts when returned to circulation
- Provided efficient and courteous customer service at circulation desk, improving patron satisfaction
- Maintained Hawaiian Vault Collection
- Skilled with utilizing Microsoft 365 Office Apps
- Computer, fax machine, copy machine, typewriter knowledgeable
- Establish and maintain communication with other departments within library system
- Communicated throughout the day with a handheld walkie talkie
- Contributed to the library’s overall mission by performing additional tasks or responsibilities as assigned
- Adapted quickly to new challenges and demands of the job
- Organize and schedule employees' daily duties
- Organized and scheduled daily duties for library employees
- Managed HR responsibilities including tracking employee timesheets for payroll
- Supervised for Library Assistant IV while on vacation
Education
Diploma
Associate of Science - Administration of Justice
Skills
Library operations
Digital asset management
Circulation management
Cataloging materials
Reference services
Customer service
Written communication
Inventory management
Timeline
Library Assistant III
Hilo Public Library
04.2014 - 06.2026Read More
Waiakea High School
Diploma
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Hawaii Community College
Associate of Science from Administration of Justice
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