Summary
Overview
Work History
Education
Skills
Timeline
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Frances Bayless

Eureka,California

Summary

Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Strong organizational skills ready to help achieve company goals.

Overview

23
23
years of professional experience

Work History

Front Office Assistant

Cottage Realty
Mckinleyville, CA
10.2007 - Current
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Monitored office supplies by checking inventory and placing orders.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Interacted with customers by phone, email or in-person to provide information.

Retail Store Manager

William-Sonoma
Las Vegas, NV
04.2002 - 10.2004
  • Managed store organization, maintenance and purchasing functions.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Resolved customer service issues promptly.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.

Retail Store Manager

Davids Bridal
Southern California/Nevada, CA, NV
04.1996 - 03.2002
  • Managed store organization, maintenance and purchasing functions.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Resolved customer service issues promptly.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Streamlined processing of defective and clearance items to increase productivity .
  • Grew company sales by devising strategic promotional plans capitalizing on changing market conditions.
  • Reduced shrinkage by closely monitoring inventory and security procedures.

Education

No Degree - General Studies

Cypress Junior Collage
Cypress, CA

Skills

  • Customer Service
  • Document Control
  • Correspondence and Office Documents
  • Professional Phone Etiquette
  • Troubleshooting Issues
  • Timely Processing

Timeline

Front Office Assistant

Cottage Realty
10.2007 - Current

Retail Store Manager

William-Sonoma
04.2002 - 10.2004

Retail Store Manager

Davids Bridal
04.1996 - 03.2002

No Degree - General Studies

Cypress Junior Collage

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Frances Bayless