Frances Boyd
Caregiver
San Jose,CA
Summary
Dedicated professional with a proven track record at UPS and In Home Supportive Services, excelling in daily living assistance and optimizing delivery processes. Demonstrates exceptional verbal communication and housekeeping skills, enhancing customer satisfaction and promoting independence. Achieved significant efficiency improvements, showcasing a commitment to quality and service excellence.
Overview
12
12
years of professional experience
Work History
Caregiver
In Home Supportive Services
02.2013 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Delivery Driver
UPS
10.2022 - 01.2023
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Verified accuracy of all deliveries against order forms.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Delivered packages to customer doorsteps and business offices.
Education
Associate of Arts -
Yerba Buena High
San Jose, CA06-1980
Skills
- Daily living assistance
- Housekeeping
- Housekeeping tasks
- Verbal and written communication skills
Languages
English
Elementary
Timeline
Delivery Driver
UPS
10.2022 - 01.2023
Caregiver
In Home Supportive Services
02.2013 - Current
Associate of Arts -
Yerba Buena High
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