Summary
Work History
Education
Skills
Languages
Timeline
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Frances Butler

Frances Butler

Carson City

Summary

Dynamic Housekeeping Manager with a proven track record at Lakeland Village, excelling in training staff and optimizing supply inventory. Skilled in enhancing quality assurance and fostering guest relations, I implemented effective cleaning protocols that improved operational efficiency and compliance with health standards. Committed to delivering exceptional service and team performance.

Work History

House Keeping Manager

Lakeland Village
South Lake Tahoe, CA
2004 - 2012
  • Managed daily housekeeping operations to ensure cleanliness and quality standards across facilities.
  • Trained and mentored housekeeping staff on effective cleaning techniques and safety protocols.
  • Optimized inventory processes for cleaning supplies, boosting operational efficiency.
  • Developed and implemented standard operating procedures for housekeeping tasks, ensuring consistency in service delivery.
  • And much more

Education

High School Diploma -

James Lick Highschool
San Jose, CA

Skills

  • Ordering cleaning supplies
  • Training and mentoring
  • Cleaning and sanitation
  • Guest relations
  • Customer relationship management
  • Customer service-focused
  • Task delegation
  • Quality improvements
  • Department coordination
  • Health and safety compliance
  • Performance improvements
  • Supervisory skills
  • Budget administration
  • Employee evaluations
  • Supply inventory management
  • Budgeting and financial management
  • Invoice processing
  • Data archiving
  • Expense tracking
  • Team building
  • Payroll administration
  • Cost reduction strategies
  • Quality assurance and control
  • Customer service

Languages

Spanish
Native or Bilingual

Timeline

House Keeping Manager

Lakeland Village
2004 - 2012

High School Diploma -

James Lick Highschool

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