Frances Cano Soto
Williamson,Georgia
Summary
Graduate student pursuing a Master of Science in Criminal Justice with a background in Portuguese and Sociology. Strong interest in social justice, public service, and crime research. Bilingual with experience in customer service, multicultural communication, and academic research. Seeking a position where I can apply analytical, research, and communication skills in a professional setting.
Overview
7
7
years of professional experience
Work History
Sales Associate
Totto
San Juan, Puerto Rico
10.2023 - 06.2024
Hours per week: 20
- Provided high-quality customer service in fast-paced retail environment, enhancing customer experience.
- Guided customers in product selection and purchases, contributing to increased customer satisfaction.
- Organized sales floor and supported daily store operations, ensuring a welcoming shopping environment.
Cashier Assistant
Destiny Café
Adjuntas, Puerto Rico
06.2017 - 12.2017
Hours per week: 20
- Processed customer transactions accurately and efficiently.
- Provided attentive service to ensure positive guest experiences.
- Maintained cleanliness and organization of front of house area.
Education
Master of science - Criminal justice
Georgia State University
Atlanta, Georgia01-2027
Bachelor of arts - modern languages, sociology
University of Puerto Rico
Río Piedras12-2024
Skills
- Effective communication
- Multicultural competence
- Microsoft Office (Word, Excel, PowerPoint)
- Team collaboration and adaptability
- Detail oriented and organized
- Research and analytical skills
Volunteer Experience
El Foster Club – San Juan, Puerto Rico, Volunteer Member
02/25/2023 to 11/17/2024
• Fostered rescue dogs, providing daily care, socialization, and support to prepare them for adoption.
• Assisted at adoption fairs, helping coordinate events and connect potential adopters with rescue animals.
Languages
English
Spanish
Portuguese
Timeline
Sales Associate
Totto
10.2023 - 06.2024
Cashier Assistant
Destiny Café
06.2017 - 12.2017
Master of science - Criminal justice
Georgia State University
Bachelor of arts - modern languages, sociology
University of Puerto Rico