Frances Carrington
Fort Mill,SC
Overview
15
15
years of professional experience
Work History
Remote Administrative Assistant
Carrington Financial Services
New Haven, CT
02.2010 - Current
- Schedule appointments
- Answer inbound customer calls
- Order office supplies
- Maintain calendars
- Matching up POs to invoices
- Generate reports, perform VLOOKUP, and enter data entry using Microsoft Excel
- Provide administrative support for directors, managers, and account executives in an extremely high-paced environment
- Assist 15 employees
- Make PowerPoint presentations
- Work closely with vendors
Academy Training Coordinator / Office Administrator
Search Solutions Group / HEPACO/ CleanHarbors
Charlotte, NC
05.2024 - 09.2024
- Point of contact for all departments (accounting, HR and IT)
- Assisted HR Manager with managing confidential employee files
- Collected personal documents to verify and enter I-9's into database
- Assisted with on boarding and verification of new hires
- Courier for both Charlotte, NC locations
- Created labels for FedEx shipments
- Order/receive lunches and office supplies
- Reserve visitor offices and conference rooms
- Called up coming candidates with instructions for first week training
- Performed Hazmat Respiratory Mask fitting test
- Entered information into DOT (Department of Transportation) system for safety compliance
- Weekly inventory of all academy safety equipment/supplies
- Followed Health and Safety policies and procedures to stay in compliance with DOT
Administrative Assistant | Contract
Hunton Andrews Kurth LLP
Charlotte, NC
04.2022 - 01.2023
- Handled calls using ARC Enterprise Attendant software (telephone console)
- Promptly directed telephone calls to the appropriate attorney/staff member
- Initial point of contact, greeted client and other visitors to the office in a prompt, courteous manner
- Reinforced firm visitor policy by securing the reception area by restricting non-employees from entering office space without an escort
- Arranged building access for visiting attorneys, staff, and clients by using Easy Lobby software
- Coordinated with security to gain access cards
- Assisted visitors with administrative needs, travel inquiries, parking validations, and support as needed while visiting the firm
- Reserved office space and conference rooms and monitored all requests for audio/video/computers and coordinated with Operations and IT to meet the request
- Provided administrative support to local and firm-wide needs of file transfer projects, Human Resources, records, marketing/business development, operations, and IT
- Daily prepared and distributed vendor invoices for approval and payments by Accounts Payable using the Chrome River invoice system
- Updated visitor logs, parking validation logs, catering and equipment logs daily
- Ordered office supply
- Handled expense reports
- Scheduled attorneys and PA appointments
- Typed memos
- Worked with 25 attorneys and PA
- Worked with vendors and suppliers
Administrative Assistant | Temp
Inlivian Housing Authority
Charlotte, NC
09.2021 - 01.2022
- Supported staff members in all clerical areas
- Entered data for applicants
- Scanned and mailed forms
- Helped with supply inventory
Benefits Assistant | Temp
Amerisource
Charlotte, NC
11.2019 - 02.2020
- Called Insurance companies (Medicare and Medicaid) to verify that policy holders were covered by anew drug with AmerisourceBergen
- Entered data into system
Operational Risk Analyst
Citibank
Fort Mill, SC
08.2017 - 12.2018
- Worked with the NAM (North America) CBSU (Control Business Support Unit) Risk & Control team and Businesses to implement NAM, CBSU, Managers Control Assessment (MCA) Process Risks and Controls (PRC's)
- Maintained and updated the global KYC (Know Your Customer), MCA and PRC script inventory
- Collected, reviewed, and reported on the results of MCA testing and monitored from the NAM CBSU, teams
- Extensive research using Congierge, Eclipse, WiPro and Lexis Nexis
- Escalated concerns identified during testing and monitoring
- Prepared monthly MCA Scorecard for reporting to the NAM CBSU Risk & Control Governance Team
- Prepared the NAM CBSU Annual Risk Assessment
- Represented the NAM CBSU Risk & Control team on various MCA related calls
- Served as the point of contact for NAM CBSU MCA and advised on MCA matters in collaboration with NAM CBSU Risk & Control Governance team
- Created and edited presentations, graphs, and charts for internal and external meetings using Excel and Sharepoint
- Assisted with the preparation of materials related to MCA using Excel and Sharepoint
- Provided support to VP's and team members
Administrative Assistant
United Healthcare
Charlotte, NC
04.2010 - 08.2017
- Provided administrative support for 49+ directors, managers, and account executives in an extremely high-paced environment
- Calendar management and coordinator for executive-level meetings
- BSL (Business Segment Liaison) for the entire site
- Assisted in on boarding and exiting of employees
- Prepared and distributed administration reports
- Responsible for making travel arrangements in the Concur Expense Report System
- Maintained charts and spreadsheets, budget, and expense reports
- Extensive research for chosen projects
- Provided Office mail & courier service
- Pickup and delivery of mail and copy jobs on campus and off-site
- Order supplies using Staples and Ariba systems
- Shipped and received documents
- Filing, labelling, storage, archiving
- Managed office copy center and responsible for trouble shooting equipment
- Performed project coordination duties including but not limited to volunteer events, office and external gatherings
- Created documents, answered phones, maintained appointment calendars, reserved conference rooms
- Maintained daily logs and equipment records according to policies
- Handled onsite and offsite meeting coordination and planning management
- Scheduled and set up any resources including technology that may be needed for presentation (e.g
- Meals or any materials needed in advance)
- Tracked executive meeting agendas for large events or forums
- Team meetings to discuss goals and plan of action
- Ensured that any agenda items not covered are captured for the next discussion
- Town Halls meetings to support the communication leaders with PowerPoint slides and any documentation needed
Timeline
Academy Training Coordinator / Office Administrator
Search Solutions Group / HEPACO/ CleanHarbors
05.2024 - 09.2024
Administrative Assistant | Contract
Hunton Andrews Kurth LLP
04.2022 - 01.2023
Administrative Assistant | Temp
Inlivian Housing Authority
09.2021 - 01.2022
Benefits Assistant | Temp
Amerisource
11.2019 - 02.2020
Operational Risk Analyst
Citibank
08.2017 - 12.2018
Administrative Assistant
United Healthcare
04.2010 - 08.2017
Remote Administrative Assistant
Carrington Financial Services
02.2010 - Current
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