Summary
Overview
Work History
Education
Timeline
Generic

Frances Cothren

Natchez,MISSISSIPPI

Summary

Motivated professional with extensive experience in customer service, sales and administrative tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Mortgage Loan Officer

Fidelity Bank/NOLA Lending
04.2021 - 09.2023
  • Worked with underwriters to fix application problems and resolve issues.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Explained different types of loans pertaining to client situations.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Negotiated loan terms and conditions with clients to maximize profitability.
  • Developed extensive network of referral partners to source new mortgage loan opportunities.
  • Checked loan documents for accuracy prior to closing.
  • Participated in industry events and conferences to build relationships and gain market intelligence.

Education

Bachelor of Science - Business Education

Mississippi State University
Starkville, MS
05.1975

Timeline

Mortgage Loan Officer

Fidelity Bank/NOLA Lending
04.2021 - 09.2023

Bachelor of Science - Business Education

Mississippi State University

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Frances Cothren