Frances Davis

Assistant Head Cashier

ShopRite

Cherry Hill, NJ

08.1994 - Current

Verified cash drawer amounts at the beginning and end of each shift.
Ensured accuracy in all transactions by counting money, separating charge slips, coupons, and vouchers.
Provided excellent customer service to customers during checkout process.
Resolved customer complaints quickly and efficiently.
Balanced daily sales with receipts and deposits.
Processed refunds and returns accurately and promptly.
Assisted customers with questions regarding products or services offered in store.
Monitored employee performance related to cashiering duties.
Maintained accurate records of all transactions made within the day.
Performed opening and closing procedures for registers as required.
Handled large sums of money while ensuring security protocols were followed.
Reviewed reports from previous days' transactions for accuracy.
Provided assistance to other departments when needed.
Interacted politely with customers to promote quality service during checkout.
Issued receipts, change and refunds to customers to promote smooth operations.
Maintained financial records by counting cash and recording tips at end of shift.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
Returned carts and baskets to entryways to keep store spaces and aisles neat.
Assisted with customer requests and answered questions to improve satisfaction.
Greeted customers promptly and responded to questions.
Answered phone calls to assist customers with questions and orders.
Processed customer payments quickly and returned exact change and receipts.
Counted and balanced cashier drawers.
Maintained work area and kept cash drawer organized.
Welcomed customers, offering assistance to help find store items.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Assisted customers by providing information and resolving complaints.
Built and maintained productive relationships with employees.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Answered customers' questions and provided information on store procedures or policies.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Remained aware of surroundings and secured cash to minimize loss potential.
Maintained current knowledge of store promotions to highlight sales to customers.
Scanned items and checked pricing on cash register for accuracy.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Offered customers carry-out service at completion of transaction.
Backed up cashiers ringing up large number of customers by bagging products.
Supervised staff to ensure compliance with company policies and procedures.
Analyzed data from POS system for insights into customer behavior.

Summary

Overview

Work History

Assistant Head Cashier

Education

High School Diploma -

Associate of Applied Science - Nursing

Skills

Timeline

Assistant Head Cashier

High School Diploma -

Associate of Applied Science - Nursing

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