Summary
Overview
Work History
Education
Skills
Timeline
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Frances Dioso

San Jose,CA

Summary

Willingness to learn something new and able to adapt. Hardworking and ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Mental Health Rehabilitation Worker

Sunol Hills
04.2023 - Current

Monitored clients

Documented clients food intake, bowel movements and behaviors.

Took clients out on outings.

Prepared meals and snacks

Performed duties such as laundry, washing dishes, sweeping and mopping the floor, garbage disposal, cleaning the appliances and room checks.

Medication and water refill errands.

Repair Specialist

Stryker
08.2022 - 11.2022
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations
  • Oracle and Agile software knowledge
  • Ensure the highest of quality repairs are complete and adhere to FDA regulations
  • Kept the workspace clean and tidy
  • Worked with Quality Specialists to ensure standards have been met with the finished product.

Collection Technician

American Red Cross
02.2021 - 06.2022
  • Rendered aid to donors when negative reactions occurred during and after donating blood
  • Provided snacks, drinks and post blood donation instructions to donors after their donation
  • Gathered supplies and equipment from the Center and operated the Promaster van to get to our blood donation sites
  • Communicated with the team to ensure a smooth blood donation event
  • Performed finger sticks and venipunctures.

Medical Assistant

UC Health
05.2019 - 09.2020
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Collected and documented patient medical information such as blood pressure and weight
  • Scheduled appointments and reviewed patient results per doctor's orders
  • Performed walk tests, ECG, glucose testing and urinalysis testing.

Clinic Clerk

Kaiser Permanente
01.2019 - 05.2019
  • Adhered to strict HIPAA guidelines to protect patient privacy
  • Used EPIC software to register patients and schedule appointments for doctor visits
  • Collected payments and balanced the drawer at the end of shift to account for all incoming transactions
  • Communicated information between patients, providers and staff
  • Followed provider's orders.

Sleep Technologist

Silicon Valley Chest And Sleep Medicine/BASS
01.2017 - 08.2018
  • Educated patients about procedures, answered questions and provided comforting words to control anxiety
  • Adhered to strict infection control measures and verified proper cleaning and sanitation of respiratory equipment prior to each use
  • Reported to Sleep Tech Chief and provider for any questions or concerns
  • Conducted and analyzed PSG, SPLIT, MSLT sleep studies for diagnosing sleep disorders
  • Performed CPAP, BiPAP titrations
  • Connected patients with ECG, EMG, EEG wires for overnight and morning sleep studies.

Activity Assistant

White Blossom Care Center
08.2016 - 12.2017
  • Engaged residents through events, small groups and personal attention
  • Plan and schedule service activities in delivery of patient care
  • Monitor and manage activity program equipment, materials and supplies
  • Implement activities that are appropriate to each resident
  • Room visits for residents who are in isolation
  • Ensure resident safety.

Behavior Tech

Adanced ABA
09.2015 - 04.2016
  • Utilize and apply Applied Behavioral Analysis principles to children with autism
  • Motivate the children through positive reinforcement of good behaviors and ignore the bad behaviors
  • Collect data by implementing lesson plans
  • Report to supervisor weekly regarding the children's progress
  • Respect the family's decisions and recommendations
  • Worked as part of collaborative team to address changing needs of children and families.

Sleep Technician

American Sleep Medicine
10.2014 - 04.2015
  • Setup oxygen, CPAP and BiPAP machines for patients requiring breathing treatments
  • Questioned patients about medical backgrounds to obtain accurate health history data and optimize treatment plans
  • Discussed the procedure and answered any questions prior to the sleep test
  • Gathered and analyzed data from the overnight sleep study
  • Prepared the room prior and post sleep studies.

Sleep Technician

Sanjay Agarwal Corp/ Comprehensive Sleep Center
09.2011 - 10.2014
  • Provide patient education utilizing sleep center protocols
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
  • Monitored patient sleep behaviors and documented concurrently
  • Comforted patients and provided pertinent information regarding the procedure being conducted
  • Implemented PAP treatments.

Education

Medical Assisting -

Silicon Valley Adult Education
San Jose, CA
06.2018

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Evergreen Valley College
San Jose, CA
06.2007

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Piedmont Hills High School
San Jose, CA
06.2007

Skills

  • Patient care
  • EMR / EHR
  • Patient Assessments
  • Monitoring Patient Progress
  • Phlebotomy and injections
  • First Aid/CPR
  • Building rapport

Timeline

Mental Health Rehabilitation Worker

Sunol Hills
04.2023 - Current

Repair Specialist

Stryker
08.2022 - 11.2022

Collection Technician

American Red Cross
02.2021 - 06.2022

Medical Assistant

UC Health
05.2019 - 09.2020

Clinic Clerk

Kaiser Permanente
01.2019 - 05.2019

Sleep Technologist

Silicon Valley Chest And Sleep Medicine/BASS
01.2017 - 08.2018

Activity Assistant

White Blossom Care Center
08.2016 - 12.2017

Behavior Tech

Adanced ABA
09.2015 - 04.2016

Sleep Technician

American Sleep Medicine
10.2014 - 04.2015

Sleep Technician

Sanjay Agarwal Corp/ Comprehensive Sleep Center
09.2011 - 10.2014

Medical Assisting -

Silicon Valley Adult Education

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Evergreen Valley College

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Piedmont Hills High School
Frances Dioso