Frances Farmer
Suwanee,GA
Summary
Dedicated customer service professional with a proven track record in the food preparation and serving industry. Recognized for exceptional multitasking and time management skills, ensuring efficient kitchen operations while delivering memorable dining experiences. Proficient in menu planning, kitchen equipment utilization, and upholding stringent hygiene standards. Committed to fostering teamwork and adaptability in fast-paced environments to enhance overall service quality.
Overview
16
16
years of professional experience
Work History
Food and Nutrition Associate
Emory Saint Joseph's Hospital
Sandy Springs , Georgia
09.2024 - Current
- Maintained safe food handling practices to prevent germ spread.
- Assembled and served meals according to specific guest requirements.
- Monitored food temperatures of prepared food and cold-storage areas to ensure that safety and quality standards were met.
- Build food trays according to the dietary plans of the patients.
- Rotated inventory to reduce waste and optimize freshness.
Site Supervisor
Ricoh USA
Racine, WI
03.2022 - 08.2024
- Scan and process image documents like invoices and journal entries accurately and promptly. File documents as requested by customers and maintain records for management reports. Monitor and manage office supply inventory, reorder supplies to prevent shortages, and efficiently distribute supplies, mail, and faxes to designated recipients.
- Respond to customer inquiries regarding job status or feasibility, providing clear and accurate information. Handle service calls and formal customer interactions with professionalism, addressing and resolving conflicts effectively to enhance customer satisfaction.
- Prioritize tasks and manage time effectively to handle daily operations of the mailroom, copy center, and scanning facility. Ensure efficient use of office equipment (PCs, copiers, multifunction devices) and manage courier services, reception, shipping, and receiving.
- Maintain positive internal relationships with department employees by communicating professionally.
- Perform other assigned tasks as needed, contributing to the overall efficiency and effectiveness of the office environment.
Supervisor
CTDI
Pleasant Prairie, WI
07.2018 - 03.2022
- Troubleshooted and resolved systematic equipment issues promptly, minimizing downtime and ensuring smooth operations.
- Submitted TAC tickets to address and resolve technical issues promptly.
- Developed work instructions aimed at enhancing overall productivity and improving processes.
- Facilitated a seamless onboarding experience for new employees, providing support with login creation and system access.
- Managed training initiatives for new staff members, ensuring the attainment of performance goals through effective instruction.
Food Handler
Manpower (Abbott Laboratories)
North Chicago, IL
11.2014 - 11.2015
- Ensure readiness of cooking environment by activating necessary equipment.
- Developed versatility to operate at different café positions upon demand.
- Met team culinary standards through adherence to recipe details.
- Supported culinary team by performing various cooking duties.
- Consistently maintained high standards for food-related processes.
- Organize and store incoming stock, adhering to FIFO methods.
Food Service Assistant
Wisconsin Veterans Home
Union Grove, WI
04.2009 - 07.2014
- Distributed and served general, texture-modified, and therapeutic diet meals to residents in long-term care.
- Executed tasks for all tray line stations including starter, beverage, salads, entrée, and checker.
- Distribute food in specified amounts according to prescribed nutritional plans.
- Maintained strict compliance with portion control standards.
- Facilitated the setup of tray line posts.
- Efficiently retrieved necessary items from production sheet entries.
- Ensured timely delivery and pickup of trays.
Education
High School Diploma -
Bradford High School
Kenosha, WI06-2003
Skills
- Skilled in Microsoft Office Suite
- Customer Engagement
- Fostering Connections
- ServSafe
- Kronos Attendance Management
- Special dietary needs
Timeline
Food and Nutrition Associate
Emory Saint Joseph's Hospital
09.2024 - Current
Site Supervisor
Ricoh USA
03.2022 - 08.2024
Supervisor
CTDI
07.2018 - 03.2022
Food Handler
Manpower (Abbott Laboratories)
11.2014 - 11.2015
Food Service Assistant
Wisconsin Veterans Home
04.2009 - 07.2014
High School Diploma -
Bradford High School
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