Frances Green
Denver,CO
Summary
Experienced operations and people leader with over 10 years in managing complex programs and leading multidisciplinary teams. Skilled in staff development, quality assurance, and enhancing system efficiencies. Proven ability to build trust and deliver consistent outcomes in high-stakes environments.
Overview
11
11
years of professional experience
Work History
Day Treatment Supervisor
Mount St. Vincent - Intermountain Health
Denver
08.2025 - Current
- Led daily operations of a therapeutic education program, ensuring effective staffing and crisis management while collaborating with school and clinical leadership to maintain service continuity.
- Supervised and evaluated multidisciplinary staff, partnering with HR for hiring, onboarding, and professional development to uphold high care standards.
- Managed crisis interventions, employing trauma-informed de-escalation techniques, and facilitating post-incident reviews to enhance program quality and compliance.
Art and Craft Teacher
Brookdale Assisted Living
Arvada, Colorado
05.2025 - Current
- Designed engaging art projects for residents to enhance creativity and expression.
- Facilitated group crafting sessions to promote social interaction among participants.
- Provided individualized support to residents with varying skill levels and needs.
- Organized supply inventory and ensured availability of necessary materials for classes.
Correctional Treatment Board Coordinator
Division of Probation Services
Denver
10.2024 - 06.2025
- Served as primary liaison for Correctional Treatment Board and Judicial District Drug Offender Treatment Boards, facilitating communication between stakeholders.
- Coordinated committee meetings, ensuring effective agendas and accurate records to support decision-making.
- Oversaw implementation of board initiatives by collaborating with state agencies and stakeholders to achieve program goals.
- Managed funding application processes, including monitoring projects and compiling quarterly reports to track progress.
- Analyzed organizational processes to propose improvements, enhance efficiency, and effectiveness in program operations.
Faith and Citizen's Program Coordinator
Department of Corrections
Denver
07.2022 - 10.2024
- Managed operations of volunteer systems for the Department of Corrections, overseeing recruitment, training, and supervision of volunteers to enhance program effectiveness.
- Collaborated with program managers to analyze and implement tailored volunteer program activities, aligning initiatives with facility needs.
- Executed large-scale events to improve program visibility, coordinating logistics with vendors and volunteer groups.
Programmer - Case Manager I
Department of Corrections
Denver
05.2020 - 07.2022
- Guided inmates through the case management process, ensuring adherence to CDOC regulations while fostering continuity of care from intake to release.
- Developed and implemented individualized case plans, coordinating access to education, treatment, and work programs to support inmate rehabilitation.
- Delivered comprehensive case management services using motivational interviewing techniques and cognitive interventions aligned with CTAP standards.
Assessment and Transition Specialist
Denver Sheriff's Department
Denver
07.2018 - 05.2020
- Conducted assessment interviews using diverse tools to evaluate clients' risk factors and recommended suitable services.
- Developed individual program plans with clients, establishing measurable goals and timelines to ensure progress.
- Monitored client advancement towards goals, collaborating with families and service providers to address obstacles and recommend solutions.
- Prepared comprehensive reports for court that included treatment recommendations and participated in committees to enhance youth services.
- Facilitated cognitive and behavioral classes, customizing curricula to meet varied client needs while aligning with developmental skills.
Youth Service Specialist
Division of Youth Services - Department of Human Services
Centennial
04.2015 - 07.2018
- Coached and mentored youth within a structured behavior management program, fostering personal growth and development.
- Engaged families and community support to enhance the integration of youth within their local environments.
- Supervised pre-adjudicated and adjudicated youth in a secure setting, ensuring policy and structured programming.
Skills
- Volunteer program development
- Multidisciplinary collaboration
- Compliance oversight
- Trauma-informed care
- Program evaluation
- Quality assurance expertise
- Motivational interviewing training
- Crisis Management
- Strategic Planning
- Staff Training and Development
- Conflict Resolution
- Community Engagement
Education
- Bachelor of Science in Business Administration, Management - University of Colorado Denver, May 2013
- Bachelor of Arts in Criminal Justice - University of Colorado Denver, May 2013
Awards
- Sheriffs Civilian Accommodation of Service Award, 06/01/19
- Department of Corrections Denver Complex Employee of the Quarter, 12/01/22
Volunteer Leadership
Chair of Employee Council, Denver Complex-DOC, 10/2023 - 10/2024
- Led employee engagement and recognition initiatives by revitalizing council operations through inclusive planning and transparent communication, significantly increasing participation and trust in leadership.
- Raised over $10,000 and secured donations from more than 10 local businesses to support Employee Appreciation Week, strengthening community partnerships and internal morale.
- Reestablished stalled recognition programs by restoring two years of Employee of the Quarter and Employee of the Year awards, reinforcing organizational values and staff appreciation.
- Directed meeting planning, project execution, and internal branding efforts-including the design of a new Correctional Complex logo-ensuring alignment with organizational goals and employee feedback.
Timeline
Day Treatment Supervisor
Mount St. Vincent - Intermountain Health
08.2025 - Current
Art and Craft Teacher
Brookdale Assisted Living
05.2025 - Current
Correctional Treatment Board Coordinator
Division of Probation Services
10.2024 - 06.2025
Faith and Citizen's Program Coordinator
Department of Corrections
07.2022 - 10.2024
Programmer - Case Manager I
Department of Corrections
05.2020 - 07.2022
Assessment and Transition Specialist
Denver Sheriff's Department
07.2018 - 05.2020
Youth Service Specialist
Division of Youth Services - Department of Human Services
04.2015 - 07.2018