Frances Gupton
Knightdale,North Carolina
Summary
Accomplished Triage RN experienced in conducting telephone analysis of symptoms to facilitate appropriate patient care. Strong knowledge of medical terminology, anatomy, physiology and pathophysiology. Continually maintained positive attitude in emergent, stressful situations. Accomplished RN experienced in conducting telephone analysis of symptoms to facilitate appropriate patient care. Strong knowledge of medical terminology, anatomy, physiology and pathophysiology. Continually maintained positive attitude in emergent, stressful situations. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Dedicated and well-qualified Triage RN offering proven skills in patient care, medication administration and treatment implementation. Detail-oriented, responsive and proficient in routine care and emergency response. Brings 32+ year record in field. Dedicated and well-qualified Traige RN offering proven skills in patient care, medication administration and treatment implementation. Detail-oriented, responsive and proficient in routine care and emergency response. Brings 32+ year record in field. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and reliable RN with strong ability in emergent situations. Offering assessment and listening. Highly organized, proactive and punctual with team-oriented mentality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Telephone Triage Registered Nurse
Promedica/Heartland Hospice
Raleigh, NC
05.2019 - Current
- Provided telephone triage services to patients in need of medical advice.
- Assessed patient's condition and determined the urgency of their needs.
- Identified appropriate interventions based on assessment results.
- Conducted follow-up calls with patients for evaluation of treatment plans.
On Call Registered Nurse
Promedica/Heartland Hospice
Raleigh, NC
05.2019 - Current
- Provided direct patient care in a home, facility care facilities, nursing homes, including assessments, treatments and medications.
- Monitored vital signs, such as blood pressure, temperature and pulse rate.
- Assessed patients' medical condition by reviewing medical history and laboratory results.
- Collaborated with physicians to develop individualized care plans for patients.
- Administered prescribed medications and vaccinations according to established protocols.
- Instructed patients on proper self-care techniques and lifestyle modifications to improve their overall health.
- Counseled patients and families on end of life decisions, hospice care and other healthcare options.
- Reported changes in patient status to the physician or healthcare team members.
- Maintained accurate records of patient care services within electronic health record systems.
- Responded quickly to emergencies by providing appropriate interventions.
- Evaluated effectiveness of nursing interventions through patient observation.
- Ensured compliance with all applicable laws, regulations and policies governing patient rights.
- Identified potential ethical dilemmas related to patient care situations.
- Participated in continuing education activities to remain current with advances in nursing practice.
- Provided emotional support for patients dealing with difficult diagnoses or treatment regimens.
- Advocated for quality improvement initiatives aimed at improving clinical outcomes.
- Utilized evidence-based practices when making clinical decisions regarding patient care.
- Promoted a positive work environment that fosters collaboration among colleagues.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Modified patient treatment plans as indicated by patients' responses and conditions.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
Education
Associate of Applied Science - Nursing
Nash Community College
Rocky Mount, NC05-1990
Affiliations
- Enjoying reading, especially history, learning new skills, believe in continuing and learning new skills, staying active in community activities
Certification
North Carolina Registered Nurse for 14 years in Intensive Care units, spent 8 years as a ICU travel nurse, with licenses in 19 states, 3 years as an on call hospice nurse and last 5 years as telephone triage RN
Travel Intensive Care Nurse
- Spent 8 years in intensive care units as an ICU travel nurse, open heart, cardiac, trauma, emergency, recovery, burn units in some of the largest hospital/trauma centers in the US, ie Johns Hopkins, Washington Hospital Center, Albany Med, etc
- Was certified in PEDS and ACLS
- Also working as on call/telephone RN for Amedisys Hospice
References
References available upon request.
Timeline
Telephone Triage Registered Nurse
Promedica/Heartland Hospice
05.2019 - Current
On Call Registered Nurse
Promedica/Heartland Hospice
05.2019 - Current
Associate of Applied Science - Nursing
Nash Community College
North Carolina Registered Nurse for 14 years in Intensive Care units, spent 8 years as a ICU travel nurse, with licenses in 19 states, 3 years as an on call hospice nurse and last 5 years as telephone triage RN
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