Frances Hassan

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Greeted customers entering store and responded promptly to customer needs.
• Answered phones and wrote down orders for deliveries.
• Responsible for the purchasing and restocking of inventory.
• Contributed to clean and safe shopping environment. Performed regular sanitation of checkout area and bathrooms in compliance with Department of health and safety guidelines.

• Responded to a high volume of member inquiries via phone, providing timely and accurate information regarding insurance benefits and eligibility.

• Resolved issues related to insurance claims by liaising with representatives from insurance company.

Assisted accounting department with the processing and distribution of paychecks for the appraisers.