Frances Hawley
Lowell
Summary
Flexible team member with customer service skills learned at Culver's. Proof of abilities in handling money, as well as aiding customer complaints, which has a positive effect on dining experiences. Recognized by managers for facilitating teamwork and maintaining a clean and efficient working station. Confirms speed in completing orders and customer satisfaction. Eager to be able to apply problem-solving in future situations.
Overview
2
2
years of professional experience
Work History
Team Member
Culver's Restaurant
03.2025 - 10.2025
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Assisted customers in selecting merchandise best suited to needs.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Volunteer
Beaver Island Music Festival
07.2023 - 07.2024
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Annual festival that happens once a year during July
Education
No Degree -
Lowell High School
Lowell, MI05-2027
Skills
- Cleaning
- Complaint resolution
- Team building
- Teamwork and collaboration
- Flexible schedule
- Parts labeling
- Following instructions
- Money handling
- Willingness to learn
- POS systems
- Problem-solving
Timeline
Team Member
Culver's Restaurant
03.2025 - 10.2025
Volunteer
Beaver Island Music Festival
07.2023 - 07.2024
No Degree -
Lowell High School