Summary
Overview
Work History
Education
Skills
Certification
Assessments
walkin g my dog
Languages
Timeline
Generic

Frances Herrera

Driftwood,TX

Summary

Organized [Job Title] with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Self-starting Custodian with team player mentality. Skilled at staying on task and meeting deadlines. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Dependable Janitor with comprehensive background in cleaning services and grounds maintenance. Exceptional attendance record. Professional maintenance worker skilled in ensuring cleanliness and operational efficiency in diverse settings. Known for attention to detail and reliability in upholding high sanitation standards. Proven ability to work collaboratively and adapt to changing needs while maintaining safe environment. Experienced with maintaining cleanliness and sanitation in multiple settings. Utilizes effective cleaning techniques to ensure safe and orderly environments. Knowledge of using various cleaning tools and chemicals safely and efficiently. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Seasoned facilities team member with expertise in cleaning, stocking and maintaining [Type] and [Type] facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking. Reliable and honest [Job Title] skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.

Overview

54
54
years of professional experience
1
1
Certification

Work History

Custodian

Sycamore Elemmtary
11.2020 - 07.2024
  • maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Maintained a well-organized supply closet for easy access to necessary tools.

Custodian

Dripping Spring Elemmtary
05.2023 - 05.2024
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Kept building spaces premises clean inside and outside.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
  • Reported vandalism or other damage to property to supervisor.
  • Enhanced team productivity by leading training sessions on new equipment and cleaning techniques.
  • Improved operational efficiency by organizing storage areas for easy access to cleaning supplies and tools.

Custodial Worker

Sycamore Elemmtary
11.2020 - 05.2024

Custodial Worker

Dripping Springs Elemmtary
11.2020 - 05.2024
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
  • Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Collected trash and emptied receptacles and recycling containers.

Custodial Worker

Cyress Elemmtary
08.2022 - 01.2023
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
  • Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Collected trash and emptied receptacles and recycling containers.
  • Helped maintain a welcoming appearance in outdoor spaces by picking up litter, sweeping walkways, and tending to landscaping needs as needed.

Cashier /Customer Service Cashier

Walgreens
07.2014 - 11.2020
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Receptionist

Scott & White
01.2006 - 09.2012
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
  • Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided administrative support to medical staff, assisting with various clerical tasks as needed.
  • Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
  • Improved office efficiency by organizing and maintaining accurate patient files and records.

Receptionist/ Admission Clerk

Scott & White Clinic
12.2006 - 09.2011
  • Supported the work of office staff by providing skilled clerical assistance
  • Answered telephone calls to provide information, take messages and set up appointments
  • Greeted every visitor with a friendly smile and an immediate offer of knowledgeable assistance
  • Managed incoming and outgoing mail and deliveries to support efficient office operations.

Cafeteria Worker

Mason High School
04.1970 - 02.1994
  • Cleaned and sanitized surfaces, tools and equipment.
  • Restocked condiments, beverages and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
  • Received and stored incoming supplies according to procedures.
  • Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
  • Followed all proper handling procedures for prepared foods, ingredients and leftovers.
  • Maximized food safety by consistently following proper food handling procedures and storage guidelines.
  • Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
  • Served food according to temperature, safety and presentation guidelines.
  • Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
  • Improved kitchen efficiency by organizing food preparation areas and streamlining workflows.
  • Ensured clean and welcoming environment by diligently cleaning tables and counters after meal services.
  • Prepared variety of nutritious meals to meet diverse dietary needs and preferences.
  • Streamlined dishwashing and cleaning processes, minimizing downtime and keeping cafeteria in top condition.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.

Education

Medical Industry in Pharmacy Technician and Medical Assistant -

Southern Careers Institute-Austin
03.2014

High school diploma in GED -

Austin College
04.1996

Skills

  • Merchandising (6 years)
  • Clinical Pharmacy Experience
  • Pharmacy Technician Experience
  • Communication skills (2 years)
  • Customer service (10 years)
  • Computer skills (10 years)
  • Insurance Verification (10 years)
  • Order Entry
  • Medical Terminology (10 years)
  • Motivational Skills
  • Self-awareness
  • Task Delegation
  • Decision-Making
  • Clear Communication
  • Public Speaking
  • Data Entry
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Active Listening

Certification

Certificate of Enrollment for Medical Assistant and Pharmacy Tech, 11/2013, 03/2014, Not obtained

Assessments

Customer service, 06/2020, Completed, Identifying and resolving common customer issues

walkin g my dog

Every day he needs to walk to do his in the morning at 830 he walk smelling everything to flowers he so funny because he has to hide his butt in the brushes to do his business and then again at 730 to walk and smell everything and looking at everybody going by he so curios he my french bulldog baby 

Languages

Spanish
Full Professional

Timeline

Custodian

Dripping Spring Elemmtary
05.2023 - 05.2024

Custodial Worker

Cyress Elemmtary
08.2022 - 01.2023

Custodial Worker

Sycamore Elemmtary
11.2020 - 05.2024

Custodial Worker

Dripping Springs Elemmtary
11.2020 - 05.2024

Custodian

Sycamore Elemmtary
11.2020 - 07.2024

Cashier /Customer Service Cashier

Walgreens
07.2014 - 11.2020

Receptionist/ Admission Clerk

Scott & White Clinic
12.2006 - 09.2011

Receptionist

Scott & White
01.2006 - 09.2012

Cafeteria Worker

Mason High School
04.1970 - 02.1994

High school diploma in GED -

Austin College

Medical Industry in Pharmacy Technician and Medical Assistant -

Southern Careers Institute-Austin
Frances Herrera