Dynamic Administrative Assistant with a proven track record at Community Realty Management - CRM, excelling in customer service and office administration. Demonstrated ability to learn quickly, manage time efficiently, and enhance customer relations. Achieved significant improvements in resident satisfaction and file organization, showcasing adaptability and attention to detail.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Community Realty Management - CRM
09.2007 - Current
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Assisted coworkers and staff members with special tasks on daily basis.
Delivered excellent customer service through prompt responses to Resident inquiries, addressing concerns effectively, and building strong relationships.
Assisted with human resources tasks such as updating residents files and/or submitting lease renewals and monthly payments.
Adaptable and proficient in learning new concepts quickly and efficiently.
Paid attention to detail while completing assignments.
Education
High School Diploma -
Papa Juan XIII
Bayamon, PR
05-1978
Skills
Customer service
Data entry
Office administration
Time management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Administrative Assistant
Community Realty Management - CRM
09.2007 - Current
High School Diploma -
Papa Juan XIII
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