Frances Jakosen
Holtville,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
Work History
Store Manager
Sally's Beauty Supply
Watsonville, CA
04.2007 - 04.2012
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
Education
Watsonville High School
Watsonville, CA06-1969
Skills
- Multitasking
- Task Prioritization
- Communication
- Recordkeeping
- Basic Math
Personal
I was proud of growing the business at Sally Beauty Supply, bringing to a million dollar store.
I am currently retired.
Timeline
Store Manager
Sally's Beauty Supply
04.2007 - 04.2012
Watsonville High School