Summary
Overview
Work History
Education
Skills
Timeline
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Frances Jones

Bismarck,ND

Summary

Proven HR Assistant, adept in Microsoft Office and fostering employee relations. Leveraged administrative skills and a team-player attitude to enhance organizational efficiency and support strategic HR initiatives. Excelled in maintaining confidentiality and optimizing onboarding processes, contributing to a positive work environment and employee retention. Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Focused on keeping systems updated and facilitating positive employee relations.

Overview

9
9
years of professional experience

Work History

Human Resources Assistant

DTN Staffing
11.2020 - Current
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Organized new employee orientation schedules for new hires.
  • Supported HR Manager in strategic planning sessions focused on organizational development and growth.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
  • Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
  • Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
  • Coordinated employee relocation processes.

Administration Clerk

United States Census Bureau
03.2019 - 05.2020
  • Handled incoming phone calls and answered questions from callers.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Established and maintained standard office procedures to achieve demanding targets.
  • Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
  • Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
  • Performed regular audits of office supplies inventory, proactively addressing potential shortages or inefficiencies in stock management.
  • Provided clerical support, addressing routine, and special requirements.

Environmental Services Housekeeper

Cheyenne Regional Medical Center
01.2016 - 05.2016
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
  • Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.

Stocker

Bath And Body Works
11.2015 - 05.2016
  • Maintained a clean and organized store environment for optimal shopping experience.
  • Unloaded arriving product stock and moved to store display areas.
  • Checked and pulled defective or expired products from shelves.
  • Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
  • Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
  • Collaborated with team members to complete daily tasks and achieve store goals.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Improved overall store appearance by regularly facing products on shelves for easy identification.
  • Contributed to increased sales by ensuring shelves were consistently stocked with appealing product displays.
  • Increased efficiency by participating in regular team meetings to discuss workplace strategies and streamline processes.
  • Provided excellent customer service, addressing concerns and facilitating positive interactions on the sales floor.

Education

GED -

Aravaipa Community College
Aravaipa AZ
08.1996

Skills

  • Administrative Skills
  • Office Administration
  • Microsoft Office and Docusign
  • Scheduling
  • Team Player
  • Employee Relations
  • Human resources administration
  • Human Resources Support
  • Onboarding Coordination
  • Employee Onboarding
  • New Hire Orientation
  • Recruitment
  • Administrative Support
  • Technical Support
  • Monitoring
  • Microsoft Office

Timeline

Human Resources Assistant

DTN Staffing
11.2020 - Current

Administration Clerk

United States Census Bureau
03.2019 - 05.2020

Environmental Services Housekeeper

Cheyenne Regional Medical Center
01.2016 - 05.2016

Stocker

Bath And Body Works
11.2015 - 05.2016

GED -

Aravaipa Community College

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Frances Jones