Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frances Kava

Deming

Summary

Experienced clinician skilled in patient assessments, emergency management, and evidence-based practice. Proven ability to enhance patient experiences and develop effective care plans in high-pressure environments.

Overview

2016
2016
years of professional experience

Work History

L.P.T. Psychiatric Assessment Team Clinician

Del Amo Hospital
Torrance, CA
07.2013 - 07.2015

Psychiatric Mobile Assessment for 5150 and 5585.5 detain and treat.

Evaluation of adults, adolescents and children with appropriate referrals for needs based services per L.A. County Dept. of Mental health guidelines and the patient impairment profile (PIP) system.

Worked in conjunction with law enforcement, E.R., and the community at large.

L.P.T. Psychiatric Evaluation Team Clinician

Pacific Hospital of Long Beach
Long Beach, CA
10.2007 - 06.2012

Psychiatric evaluation for voluntary and involuntary confinement per County of L.A. Dept. of Mental Health Lantermann-Petris -Short guidelines. Crisis intervention with referral to appropriate community and hospital based programs. Provisional admitting diagnosis, treatment plan and discharge plan. Worked in conjunction with law enforcement, private parties,hospitals and the criminal justice system.


Intake Coordinator

Memorial Counseling Associates
Long Beach, CA
11.2006 - 11.2007

Psychiatric triage. Dispatch of clinician and/or law enforcement. Screening of assessment and other drug abuse among adults in the criminal justice system utilizing the treatment improvement protocol (TIP) series. Continual interagency communication.


  • Maintained confidentiality and compliance with healthcare regulations, safeguarding patient information.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Collaborated with healthcare professionals to ensure patients received appropriate services and resources.

Hospice Care Consultant

Independent Contracts
Palos Verdes California
02.2001 - 09.2006

  • Collaborated with interdisciplinary teams to enhance patient support and service delivery.
  • Educated families on hospice services, addressing concerns and ensuring understanding of processes.
  • Enhanced the quality of end-of-life care for patients by collaborating with medical professionals and family members.

Gero Psych Utilization

Anaheim General Hospital
Anaheim, CA
08.1996 - 01.2001

Primary clinical nursing for acute care gero-psych and assisted with utilization and quality improvement protocols. Physician advisor.

Director of Utilization Review

Charter Behavioral Health System
Yorba Linda, CA
08.1995 - 08.1996

Supervised and performed all aspects of hospital utilization. Reviewed all admissions and detainment's for appropriate level of care. Compiled reports and statistics adhering to appropriate H.C.F.A. and title 22 guidelines.

  • Led utilization review processes to ensure compliance with regulatory standards.

Quality Assurance Auditor

Miraflor and Associates
Diamond Bar, CA
12.1994 - 08.1996

Credentialing of physicians and their offices for health care plans and hospitals. Monitored compliance to the National healthcare quality guidelines.

  • Analyzed audit findings and provided actionable recommendations for corrective actions.
  • Monitored key performance indicators to assess quality assurance program effectiveness.
  • Audited clinical trials through review of research protocols and regulations compliance.

Staff Relief Charge Nurse

Brea Neuro Psychiatric Hospital
Brea, CA
1988 - 1999

Intensive care unit. Performed all licensed duties related to L.P.S. designated clients. Coordinated with law enforcement and criminal justice court appearances for forensic population.

  • Implemented therapeutic interventions to promote recovery and enhance patient well-being.
  • Managed medication administration processes, ensuring accuracy and adherence to regulations.
  • Monitored patient behavior and responded promptly to crises, maintaining a safe environment for all.
  • Supervised nursing staff to ensure compliance with safety protocols and quality care standards.

Director of Case Management

Orange County Community Hospital of Orange and Buena Park
Orange, CA
1992 - 1994

Direct supervision of case management employees at 2 hospitals and 1 clinic. Authored care pathways. Head of quality improvement committee and Joint Commission presenter. Developed and implemented policies enhancing compliance with healthcare regulations and standards. Physician advisor and DSM educator.

  • Collaborated with multidisciplinary teams to streamline discharge planning processes, ensuring timely patient transitions.
  • Oversaw budgetary allocations for case management department, ensuring alignment with organizational goals and financial sustainability.
  • Served as corporate resource for compliance and audits to facilitate legal process and appeals.
  • Conducted regular performance evaluations to identify strengths, areas for improvement, and opportunities for growth among team members.
  • Managed budgets effectively, ensuring optimal allocation of resources while reducing waste and inefficiency.
  • Maintained compliance with regulatory requirements through rigorous quality assurance processes and timely reporting mechanisms.
  • Researched best practices and developed strategies to improve program outcomes.
  • Analyzed trends and data to inform decision-making and program development.
  • Coordinated with external agencies, such as insurance providers and regulatory bodies, to ensure smooth operations within the case management department.

Community Outreach Adolescent Services

Los Altos and Yorba Linda Hospitals
Los Altos, CA
1990 - 1992

Crisis Intervention and assessment of adolescents. Tough Love liaison . Facilitated parenting groups at schools and community centers. Supervised 1-800 telephone response system.

Charge Nurse

Golden State Habilitation Center
Baldwin Park, CA
1980 - 1988

Psychiatric and medical care for 52 I.C.F.D.D. clients.

  • Supervised nursing staff to ensure adherence to patient care standards and protocols.
  • Implemented best practices in medication administration, ensuring accuracy and safety.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.

Education

Associate of Science - Psychiatric Technology

Rio Hondo
Whittier, CA

Associate of Applied Science -

University of California, Irvine
Irvine, CA

Skills

  • Behavioral interventions
  • HIPAA
  • Patient assessments
  • Ethical practice
  • Evidence-based practice
  • Cultural history
  • Maintaining privacy
  • Emergency management
  • Staff collaboration
  • Resource optimization
  • Decision-making
  • Care plan development

Timeline

L.P.T. Psychiatric Assessment Team Clinician

Del Amo Hospital
07.2013 - 07.2015

L.P.T. Psychiatric Evaluation Team Clinician

Pacific Hospital of Long Beach
10.2007 - 06.2012

Intake Coordinator

Memorial Counseling Associates
11.2006 - 11.2007

Hospice Care Consultant

Independent Contracts
02.2001 - 09.2006

Gero Psych Utilization

Anaheim General Hospital
08.1996 - 01.2001

Director of Utilization Review

Charter Behavioral Health System
08.1995 - 08.1996

Quality Assurance Auditor

Miraflor and Associates
12.1994 - 08.1996

Staff Relief Charge Nurse

Brea Neuro Psychiatric Hospital
1988 - 1999

Director of Case Management

Orange County Community Hospital of Orange and Buena Park
1992 - 1994

Community Outreach Adolescent Services

Los Altos and Yorba Linda Hospitals
1990 - 1992

Charge Nurse

Golden State Habilitation Center
1980 - 1988

Associate of Science - Psychiatric Technology

Rio Hondo

Associate of Applied Science -

University of California, Irvine