Frances K Mendez

• Assisting patients with dressing and undressing as well as grooming
• Assist patients with multiple chronic diagnoses
• Follow Doctors orders for home treatments ensure efficacy of treatments through monitoring of treatment regimens
• Trained clients on independent living
• Frequently commended for maintaining the safety respect and dignity of patients
• Document vital statistics and behaviors daily
• Trained to utilize CPR skills in case of any emergency and react immediately
• Worked with doctors and nursing staff to ensure total care plan was implemented and followed
• Managed schedules and drove clients to appointments on time
• Monitored vitals and noted any behavioral changes or new symptoms
• Maintained their home clean and sanitary to avoid patients exposure to germs
• Assisting patients with exercise according to the plan of care
• Assisting with ambulation
• Cooking, prepping meals, laundry, assisting with daily activities and routines
• Perform all duties within the boundaries of the personal care policies and procedures
• Assisted clients with activities of daily living, promoting independence and quality of life.

• Serving guest greeting customers with care and professionalism as well ensuring their experience is great
• Responsible for training new employees
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Waitresses in a fast paced food place
• Responsible for attending customers needs
• Ensuring there food was served to them with care and great positive energy
• Communicating with customers at a consistent level
• Translating communication language in Spanish to English and from English to Spanish
• Cleaning tables and floors
• Ensuring the foods were up to date and the place was up to part to pass inspection
• Taking precautions with health concerns asking customers about any allergies to prevent any accidents or injuries
• In charge of pay roll
• Communicating with health departments
• In charge of Negotiations and offers of catering
• Ensuring the place was clean and sanitized for customers satisfaction as well as employees protection
• Following any protocols and health concerns necessary
• Keeping communication at the best level with the employees, customers, and owner of restaurant
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.

Proven written and oral communication skills

• Proficient in managing business correspondence
• Ability to organize personal work priorities
• Knowledge of filling and updating records
• Ability to make travel and accommodation arrangements
• Excellent organizational skills
• Expert in handling office equipment
• Ability to research and analyze data effectively
• Internet savvy with expertise in Microsoft Office Suite
• Communicating with translation of English to Spanish and Spanish to English language
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Collaborated on special projects as assigned by leadership
• Contributed to policy updates, researching regulations to ensure company compliance.
• Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

• I have experience with customer service
• I have experience with the register
• I experience with sending money to the bank from my company (walk)
• I have experience with cleaning (mopping, sweeping, dusting, organizing and doing shipment)
• I have experience with merchandising
• Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
• Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
• Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
• Provided excellent customer service, addressing inquiries and resolving issues swiftly.
• Maintained clean sales floor and straightened and faced merchandise.
• Collaborated with team members to achieve daily sales goals and exceed performance targets.
• Greeted customers, helped locate merchandise, and suggested suitable options.

• Develop, nurture and care for a child at the employer's residence
• Prepare bottles and snacks
• Bathe dress and groom infant
• Arrange formulas and change diapers
• I maintain a clean healthy environment inside the home
• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Reassured children when upset providing emotional support and stability.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
• Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
• Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
• Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
• Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
• Planned fun outings and educational activities to keep children entertained.