Hi, I’m
Frances Kocher
Pittsburgh,PA
"Your value will be not what you know; it will be what you share."
Ginni Rometty
Summary
Business Development and Sales Leader experienced in accelerating sales growth and strengthening stakeholder relationships, I possess a strategic mindset focused on seizing new business opportunities and capitalizing on evolving market trends. With a commitment to delivering results, I consistently surpass objectives and drive impactful results that enhance overall business performance.
Overview
12
years of professional experience
1
Certificate
Work History
Flynn Construction Management
Business Development Manager
01.2024 - Current
Job overview
- Lead business development efforts by finding new opportunities in franchise development, commercial, retail, hospitality, and government sectors.
- Create and implement strategies to attract valuable clients, aiming for a 30% revenue increase in the upcoming fiscal year.
- Oversee proposal development, collaborating with the estimation team to create competitive bids that showcase cost-effective solutions and expertise in fast-track construction.
- Work with architects and design professionals to build strategic partnerships, aligning with project goals to drive business growth.
- Stay current on new franchise opportunities through market research and trend analysis to find untapped areas for expansion.
- Build and maintain a strong client pipeline by attending industry events, networking, and fostering relationships to boost market presence and drive ongoing growth.
- Participate in tradeshows and industry events to represent the company, engage with potential clients, build connections, and stay informed about the latest industry trends.
- Implemented CRM tools to better track sales opportunities and customer interactions.
SuiteDynamics
Founding Sales Manager
01.2023 - 01.2024
Job overview
- Built and scaled the sales team from the ground up as a NetSuite Alliance partner in a startup environment, successfully recruiting, training, and mentoring top-performing sales executives and BDRs.
- Developed long-term strategies for client acquisition, leading to an increase in repeat business.
- Used data-driven sales tactics with NetSuite CRM to improve client segmentation, engagement, and reporting, resulting in better sales outcomes.
- Collaborated directly with NetSuite as an Alliance partner, using their tools and expertise to enhance service offerings and support business growth.
- Established important strategic alliances within the NetSuite ecosystem, expanding market reach and creating new revenue streams through partnerships.
- Coordinated joint go-to-market strategies with NetSuite to effectively position solutions in key sectors such as software, franchise development, and retail.
- Provided valuable insights and feedback to NetSuite, contributing to product improvements and enhancing customer experience.
- Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress
- .
- Role affected by company-wide restructuring due to market conditions.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Avalara
Sales Executive
01.2022 - 01.2023
Job overview
- Focused on Avalara's tax compliance solutions, achieving a 60% increase in tax automation usage among mid-market and enterprise clients.
- Built strategic partnerships that brought in over $1M in new revenue.
- Directed sales campaigns that led to a 20% decrease in client audit risks by managing exemption certificates.
- Regularly surpassed sales targets, earning recognition as a top performer.
- Worked closely with NetSuite and its Channel Partners to enhance NetSuite sales.
ADP
Major Accounts District Manager
01.2020 - 01.2022
Job overview
- Successfully managed payroll, benefits, and talent solutions sales, consistently exceeding annual revenue targets by an impressive 130%, showcasing a strong ability to drive results and deliver value.
- Forged strategic partnerships with insurance brokers, leading to a remarkable 25% increase in bundled service adoption, enhancing client offerings and strengthening market presence.
- Spearheaded new business development initiatives, playing a pivotal role in expanding ADP's client base in the Pittsburgh area by 50%, demonstrating a deep understanding of market dynamics and client needs.
- Recognized for outstanding sales performance, earning accolades that reflect dedication, expertise, and a commitment to excellence in driving business growth.
Comcast
Market Development Manager
01.2013 - 01.2020
Job overview
- Led the fiber build-out initiative in Downtown Pittsburgh, resulting in an outstanding 200% increase in Comcast's market penetration and significantly expanding the company's footprint in a highly competitive market landscape.
- Established strategic partnerships with commercial real estate firms, successfully securing long-term service agreements with 90% of targeted developers, which ensured sustained business growth and fortified Comcast's market position.
- Expanded business service offerings by introducing innovative solutions that drove a remarkable 35% year-over-year revenue growth, enhancing Comcast's value proposition in the commercial sector and meeting evolving client needs.
- Consistently ranked as a top sales performer, achieving exceptional sales figures and high customer satisfaction, earning recognition through Comcast's prestigious President's Club honor for outstanding contributions to the company's success.
- Led cross-functional teams to ensure the seamless implementation of fiber infrastructure, collaborating effectively with engineering, operations, and marketing to meet critical project deadlines and deliver top-quality service to clients.
- Developed and nurtured strong relationships with key decision-makers, including developers, city planners, and business leaders, positioning Comcast as a trusted partner in the region and fostering long-term collaboration.
Education
Slippery Rock University of PennsylvaniaSlippery Rock, PA
Bachelor of Arts from Special Education
05-2002
Skills
- Competitive Market Evaluation
- Proposal development
- Client Engagement Strategies
- Accurate Sales Forecasting
- Business Alliances Development
- Customer Relationship Management
- Effective Team Leadership
- Revenue Increase
- Strategic Business Planning
Timeline
Business Development Manager
Flynn Construction Management
01.2024 - Current
Founding Sales Manager
SuiteDynamics
01.2023 - 01.2024
Sales Executive
Avalara
01.2022 - 01.2023
Major Accounts District Manager
ADP
01.2020 - 01.2022
Market Development Manager
Comcast
01.2013 - 01.2020
Slippery Rock University of Pennsylvania
Bachelor of Arts from Special Education
Accomplishments
- Achieved the prestigious President's Club recognition for outstanding sales performance at Comcast, highlighting my unwavering commitment to excellence and my proven ability to consistently exceed sales targets.
Certification
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- Real Estate Salesperson License - Pennsylvania Real Estate Commission.
- Property and Casualty License - PA Department of Insurance.
Affiliations
- Treasury Board Member for Women in Manufacturing
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
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