Frances Martell
Chandler,AZ
Summary
Responsible High Needs Care Coordinator, Program Professional experienced in coordinating supports for clients. Strong history of working with children, guardians, and families. Strong history of maintaining accurate documentation, and daily reporting, and referring for services in the community.
I currently have 30 years of experience in the field of social work, and am ready for a position with Spectrum Health Care.
Overview
11
11
years of professional experience
Work History
High Needs Care Coordinator
Touchstone Behavioral Health Services
Phoenix, Arizona
12.2019 - Current
- Maintained daily, and weekly documentation.
- Maintained productivity.
- Supported patient care excellence via planning and interpretation of programs.
- Maintained professionalism working with families and caregivers.
- Provided living skills and family support in community.
- Worked flexible hours across night, weekend and holiday shifts
- Collaborated with team members to achieve target results
Community Based Lead
Child And Family Support Services
Phoenix, Arizona
07.2015 - 11.2019
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Provided complex counseling and identified alternative resources for patient care.
- Helped vulnerable individuals navigate complex healthcare system.
- Improved operations through consistent hard work and dedication
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
House Manager
Sunshine Residential Homes
Avondale , Az.
06.2011 - 07.2015
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Assisted residents with daily hygiene and living tasks.
- Managed all intake and discharge paperwork and procedures for residents.
- Supervised staff of 15, preparing meals and handling chores and provided constructive feedback
Skills
- Employee Training Program
- Interdepartmental Functions Coordination
- Excellent Records Management
- Community Resource Specialist
Timeline
High Needs Care Coordinator
Touchstone Behavioral Health Services
12.2019 - Current
Community Based Lead
Child And Family Support Services
07.2015 - 11.2019
House Manager
Sunshine Residential Homes
06.2011 - 07.2015
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