Frances Murphy
Statesville,NC
Summary
Forthright Consultant Engineer with 5 years providing accurate and concise assessments of ongoing projects and aiding in initial project design. Employ proven analytical techniques to expose weaknesses or flaws in development plans. Experienced at enhancing outcomes by applying evolutionary iteration to quickly deliver exceptional final products.
Overview
10
10
years of professional experience
Work History
Technical Writing Engineer
United Chemicals And Technology
07.2022 - Current
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Provided guidance on installing and integrating new hardware components and software to remote clients.
- Designed tailored engineering solutions for customers based upon key requirements.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Performed root cause analysis of reported issues to enact corrections.
- Write proposals to better communicate necessity and functionality to sales clients for software, equipment, and chemicals.
President, Board of Directors
Rusty's Rescue Ranch
01.2020 - Current
- Defined organizational problems to create and implement correction plans.
- Managed and planned social activities to encourage program engagement.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Reduced operational costs through strategic cost management initiatives.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Attended public hearings to gain community input.
- Developed and implemented comprehensive risk management programs to mitigate potential liabilities.
Chemical Analyst
BASF
02.2022 - 07.2022
- Tested titration of chemical tanks in production line to check for ideal pH and other chemical levels and balance ratios.
- Composed technical reports and charts to document experimental test results.
- Operated laboratory equipment and prepared compounds and solutions to conduct tests.
- Developed eight new products and prepared reports as well as technical papers for tests, products and processes.
- Performed chemical tests to assist scientists in making qualitative and quantitative analyses of solid, liquid and gaseous materials.
- Created spreadsheets and other forms of documentation to accurately record and calculate analytical results.
- Collaborated with supervision, engineering and other personnel on quality and performance improvements.
- Calibrated and maintained laboratory spectrometers and chromatographs.
- Efficiently organized and maintained equipment to keep laboratory productive and safe.
- Handled chemicals such as nitric acid, sulfuric acid and hydrofluoric acid using strict safety protocols.
- Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
- Operated industrial mixers to compound and blend chemicals.
Laboratory Assistant
North Carolina State University
02.2018 - 06.2020
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Obtained samples for testing following standard protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Oversaw items in inventory and reordered before supplies diminished.
- Developed and implemented new protocols to improve accuracy of laboratory results.
- Collaborated with other departments to establish cohesive laboratory operations.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
Veterinary Technician and Receptionist
Lake Norman Animal Hospital
07.2016 - 01.2020
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Answered owner animal health questions and advised on best care practices.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected patient biopsies and blood samples for laboratory analysis.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Maintained detailed records of animal health care and diagnostic treatments.
- Performed fecal examinations, urinalysis and bloodwork.
- Administer medications, vaccines and treatments as instructed by veterinarian.
Kennel Manager
Lake Norman Animal Hospital
07.2016 - 01.2020
- Oversaw care, grooming and medication of pets during temporary kennel stays.
- Developed schedule for kennel assistants to balance walking, feeding and socializing needs of animals in care.
- Cared for 150 animals for up 30 nights during owner absences.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Intern
Lake Norman Animal Hospital
12.2013 - 07.2016
- Interacted with customers by phone, email, or in-person to provide information.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Chart management and note taking
- Prescription refills and prescription instructions
- Client education, animal training, and grooming
- Surgical aseptic technique, suite set up, and sterilization of equipment
Education
Bachelor of Science - Biochemistry
North Carolina State University
05.2020
Associate of Science - Science
Mitchell Community College
Statesville, NC08.2017
Skills
- Remote Diagnostics
- Continuous Improvements
- Lab Operations
- Organic Compound Purification
- Gas Detection
- Stability Sampling
- Hazardous Chemicals
- Chemical Testing
- Analytical Chemistry
- Lab Reports
- Analytical Assays
- Ion Chromatography Process
- Lab Equipment Calibration
Timeline
Technical Writing Engineer
United Chemicals And Technology
07.2022 - Current
Chemical Analyst
BASF
02.2022 - 07.2022
President, Board of Directors
Rusty's Rescue Ranch
01.2020 - Current
Laboratory Assistant
North Carolina State University
02.2018 - 06.2020
Veterinary Technician and Receptionist
Lake Norman Animal Hospital
07.2016 - 01.2020
Kennel Manager
Lake Norman Animal Hospital
07.2016 - 01.2020
Intern
Lake Norman Animal Hospital
12.2013 - 07.2016
Bachelor of Science - Biochemistry
North Carolina State University
Associate of Science - Science
Mitchell Community College
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