Summary
Overview
Work History
Education
Skills
Timeline
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Frances Nolasco

Port St Lucie,United States

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Assistant Branch Manager

Enterprise Holdings Inc
02.2023 - 12.2023
  • Collaborated with branch and area manager to develop sales and marketing strategies to grow business and develop partnerships with other location businesses.
  • Organized and implemented strategies to to address daily operations, with focus on optimizing fleet utilization and maximizing revenue
  • Drive sales with focus on customer service: Supervise, coach, assign, train, and evaluate personnel.
  • Numerous Top #3 ranking in Flagship branch for fleet size, customer service index, and overall balance matrix ranking in the region.
  • Review and analyze reports, financial statements including accounts receivables.

Management Trainee/Assistant

Enterprise Holdings Inc
05.2019 - 02.2023
  • Developed strong organizational and time management skills, as well as an understanding of the importance of customer service and satisfaction.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Assisted in sales, customers service and human resource objectives to increase objective to increase experience and gain broad company perspective.
  • Responded to advanced issues with professional and relationship-focused approach.
  • Attended multiple Elite events throughout management trainee program by ranking in top 10 on matrix in region.

Shift Manager

ALDI USA
08.2016 - 05.2019
  • Ensured proper training and development of store personnel in order to maximize customer service and productivity.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Delegation of daily tasks to ensure the store is kept well stocked and running efficiently.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Trained and mentored new employees to maximize team performance.
  • Created and implemented strategies for improving operational efficiency and accuracy.

Education

Bachelor's Degree - Criminal Justice

Indian River State College
Port St Lucie, Florida
05.2019

Associates of Art -

Indian River State College
Port St Lucie, Florida
05.2017

Skills

  • Customer-focused ,
  • Conflict resolution
  • Staff Development
  • Leadership
  • Communication
  • Execution
  • Logistics
  • Cash Handling

Timeline

Assistant Branch Manager

Enterprise Holdings Inc
02.2023 - 12.2023

Management Trainee/Assistant

Enterprise Holdings Inc
05.2019 - 02.2023

Shift Manager

ALDI USA
08.2016 - 05.2019

Bachelor's Degree - Criminal Justice

Indian River State College

Associates of Art -

Indian River State College

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Frances Nolasco