Frances Paster-Labeaud
Berea,Ohio
Summary
Experienced and tactful Human Resources Manager with a 20-year proven track record in efficiently managing all aspects of human resources operations. Skilled in developing and implementing effective HR initiatives and strategies to drive organizational success. Recognized for exceptional organizational abilities and a strong work ethic, with the ability to handle multiple tasks simultaneously. Adept at problem-solving and finding innovative solutions to complex HR challenges.
Overview
9
9
years of professional experience
Work History
Regional Human Resources Manager
Rumpke Waste & Recycling
08.2022 - 03.2023
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Created open lines of communication between HR department and employees for timely resolution of issues or concerns.
- Streamlined HR processes for increased efficiency and improved organizational performance.
- Ensured compliance with federal, state, and local employment laws through diligent policy management.
- Optimized workforce planning by analyzing data trends and adjusting recruitment strategies accordingly.
- Reduced turnover rates by developing effective retention strategies and fostering a positive work environment.
- Implemented successful change management initiatives, supporting employees during organizational transitions.
- Established strong relationships with key stakeholders to foster collaboration across departments and functions.
- Conducted thorough employee evaluations, providing feedback and guidance for professional growth.
- Assisted in crafting internal policies that promoted a safe working environment while adhering to industry regulations.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Instructed senior leaders on appropriate employee corrective steps.
- Liaised between multiple business divisions to improve communications.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
- Led HR team in supporting company expansion efforts, ensuring seamless integration of new employees and preserving company culture.
- Devised hiring and recruitment policies for 521 employee's in the Cleveland area.
Labor Relations Manager/Asst. HR Chief
City of Cleveland
01.2014 - 09.2019
- Evaluated existing compensation structures based on market data, supporting competitive pay scales that attracted top talent without causing internal inequity issues.
- Established strong relationships with union representatives, promoting collaboration towards mutually beneficial outcomes.
- Enhanced labor relations by developing and implementing effective policies and procedures.
- Improved employee retention rates with implementation of comprehensive onboarding programs for new hires.
- Conducted thorough investigations into workplace complaints, ensuring fair resolutions for all parties involved.
- Developed training materials to educate supervisors on best practices in labor relations management.
- Reduced instances of labor disputes by fostering open dialogue between management and staff members.
- Promoted diversity within workforce by developing inclusive hiring strategies and initiatives.
- Collaborated with legal counsel during arbitration hearings, protecting company interests while maintaining fair process for employees.
- Managed grievance processes professionally, minimizing disruptions to daily operations while resolving issues efficiently.
- Supported organizational growth by successfully negotiating multiple collective bargaining agreements.
- Resolved conflicts between employees and management through skillful mediation and negotiation techniques.
- Advised department managers regarding disciplinary actions or terminations when necessary, providing support throughout the entire process to minimize legal risks.
- Promoted harmonious working climate to boost morale and productivity.
- Answered management and employee questions, interpreted contracts and resolved issues.
- Processed new hires, transfers, and separations.
- Negotiated collective bargaining agreements.
- Provided expertise on labor and employment laws to help employers make more effective decisions.
- Assessed impact of union proposals on company or government operations.
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Participated in labor-management meetings to discuss labor issues.
- Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
- Served as a liaison between employees and management, fostering open lines of communication for addressing concerns promptly.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Provided ongoing coaching to managers regarding best practices in employee relations, resulting in stronger leadership skills across the organization.
- Negotiated resolutions between employees and managers, fostering better communication and working relationships.
- Streamlined HR processes for improved efficiency, including updating policies and procedures manuals.
- Reduced turnover rates by identifying areas of concern and addressing employee issues proactively.
- Managed investigations into reported workplace incidents, ensuring proper documentation and follow-up actions were taken.
- Increased employee satisfaction by addressing concerns promptly and effectively.
- Led negotiations with labor unions to secure mutually beneficial agreements, maintaining labor peace.
- Improved employee performance feedback system, making it more constructive and actionable.
- Promoted diversity within workforce by developing inclusive hiring strategies and initiatives.
- Streamlined communication channels to improve information sharing between management and staff.
- Improved employee retention rates with the implementation of comprehensive onboarding programs for new hires.
- Collaborated with legal counsel during arbitration hearings, protecting company interests while maintaining a fair process for employees.
- Provided expert guidance to senior leaders on labor relations matters, influencing key decisions that impacted overall business strategy.
- Analyzed trends in employment law, ensuring company compliance with relevant federal, state, and local regulations.
- Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
- Devised robust training programs to strengthen investigatory skills, legal understanding, and motivational strategies.
- Implemented team feedback to recommend corrective action to senior leadership.
- Conducted regular audits of personnel files to ensure compliance with company policies and legal requirements.
- Implemented proactive measures to address potential employee grievances before they escalated into larger conflicts or legal disputes.
- Advised HR department on updates to labor laws and regulations affecting company policies or procedures as needed, ensuring continued compliance in all aspects of operations.
Education
Bachelor’s - Human Resource Management
Virginia College
Birmingham, AL09.2014
Skills
- HR policies and procedures
- Employee relations
- Performance management
- Employment law
- Microsoft office proficiency
- Employee onboarding
- Staff management
- Employee handbook development
- Records management
- Employee retention
- Labor negotiations
- Grievance handling and redressal
- HRIS management
- Unemployment claims management
Professionalreferences
Available upon request.
Timeline
Regional Human Resources Manager
Rumpke Waste & Recycling
08.2022 - 03.2023
Labor Relations Manager/Asst. HR Chief
City of Cleveland
01.2014 - 09.2019
Bachelor’s - Human Resource Management
Virginia College
Similar Profiles
Heather ParrasHeather Parras
Human Resources Corporate Recruiter at Rumpke Waste & RecyclingHuman Resources Corporate Recruiter at Rumpke Waste & Recycling
William NunezWilliam Nunez
Trash Truck Driver at Rumpke Waste & RecyclingTrash Truck Driver at Rumpke Waste & Recycling
Tyler GeeslinTyler Geeslin
Rear Load Driver at Rumpke Waste & RecyclingRear Load Driver at Rumpke Waste & Recycling