Open To Work
FRANCES QUEZADA
san jose,CA
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Medical Assistant II
ALMADEN FAMILY PRACTICE- DR. GRIFFITH
09.2010 - 06.2025
- Assisted physicians in patient examinations, ensuring accurate documentation and efficiency.
- Trained new staff on clinical procedures and administrative tasks for seamless integration.
- Led quality improvement projects to streamline administrative processes and improve patient care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Administered injections as prescribed, adhering strictly to protocols for patient safety.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions, including EKG.
MEDICAL ASSISTANT
DR. CHARLES TUFFLI (RETIRED)
06.2008 - 07.2010
- Assisted healthcare providers with patient examinations and treatment procedures.
- Executed patient intake processes, ensuring accurate information collection and documentation.
- Maintained efficient patient flow through effective scheduling and coordination of appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
MEDICAL OFFICE MANAGER/Lab Technician
DR. KAREN DEVICH (RETIRED)
12.2006 - 07.2008
- Oversaw daily operations, ensuring compliance with healthcare regulations and standards.
- Managed staff scheduling, optimizing workforce efficiency and coverage.
- Implemented electronic health record systems, improving patient data management and accessibility.
- Facilitated communication between medical staff and patients, enhancing service delivery and satisfaction.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
Education
High School Diploma -
Independence High
San Jose, CAGraduate Certificate - Medical Management
Clayton Career College
San Jose, CaMedical Assistant
Us Career Institute Medical Assistant
San Jose, CASkills
- HIPAA compliance
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Reliable team player
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Medical office administration
Accomplishments
- Recognized for outstanding dedication to patient care.
- Clia superuser
- Epic superuser
- BeU- Hola participant
- Safety cohort
Certification
- Medical assistant on the job Training - 25+ years
- Certificate of Achievement - Patient Safety Clinic Champion
- Certificate of Appreciation
- Certificate of Completion on healthstreams.
- Certificate for BLS from AHA
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementHealthcare benefitsWork from home optionPaid sick leave401k match4-day work weekFlexible work hoursTimeline
Medical Assistant II
ALMADEN FAMILY PRACTICE- DR. GRIFFITH
09.2010 - 06.2025
MEDICAL ASSISTANT
DR. CHARLES TUFFLI (RETIRED)
06.2008 - 07.2010
MEDICAL OFFICE MANAGER/Lab Technician
DR. KAREN DEVICH (RETIRED)
12.2006 - 07.2008
High School Diploma -
Independence High
Graduate Certificate - Medical Management
Clayton Career College
Medical Assistant
Us Career Institute Medical Assistant
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