FRANCES QUEZADA

University Healthcare Alliance

09.2010 - 06.2025

Assisted physicians in patient examinations, ensuring accurate documentation and efficiency.
Trained new staff on clinical procedures and administrative tasks for seamless integration.
Led quality improvement projects to streamline administrative processes and improve patient care.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Administered injections as prescribed, adhering strictly to protocols for patient safety.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Conducted routine laboratory tests to assist in diagnosis and treatment of conditions, including EKG.