Frances Ramos
Killeen,TX
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Detail oriented with more than 5 years of experience in customer service, data capture and office management. Team player, with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of precision.
Overview
5
5
years of professional experience
Work History
Office Clerical Assistant
Girling Personal Care
09.2022 - 07.2023
- Responsible for file management and maintenance using an efficient filing system
- Maintain original and/or duplicate unit files
- Develop an efficient filing system to make updating and retrieving files easier
- Create or update records with new files and information
- Maintain confidentiality of client information.
Delivery Driver
Walmart
08.2021 - 09.2022
- Maintained a friendly and courteous demeanor with customers
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
- Assisting with loading and unloading items from vehicles.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Data Coordinator
Outreach Health Services
10.2018 - 05.2020
- Generates reports, data, and information for use by Administrator
- Assists in the overall flow of paperwork, and provides technical assistance and monitoring to ensure accuracy, completeness, and timeliness of paperwork
- Keys all referral sources, client, and caregiver information into the computer system updating information as needed in a timely manner
- Ensures all hiring paperwork is completed and perform Criminal History checks on all caregivers before hiring
- Computes, records generates, and submits initial billing and payroll for the caregiver and other services under the DADS or HMO programs
- Any other duties as deemed necessary by the Administrator or direct Supervisor/Manager
Education
College Degree - Assistant Administrative Medical Billing & Coding
Instituto de Banca y Comercio
Carolina, PRHigh school diploma or GED - undefined
Dr. Jose M. Lazaro
Carolina, PRSkills
- Multi-line Phone Systems
- Phone etiquette
- Clerical experience
- Microsoft Office programs
- Excelent customer service
- Payroll/ scheduler
- Filing
- Insurance Eligibility Verifications
- Office Supply Management
- Dedicated Team Player
- Medical Records Management
- Verbal and Written Communication
- Spanish Speaking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Clerical Assistant
Girling Personal Care
09.2022 - 07.2023
Delivery Driver
Walmart
08.2021 - 09.2022
Data Coordinator
Outreach Health Services
10.2018 - 05.2020
College Degree - Assistant Administrative Medical Billing & Coding
Instituto de Banca y Comercio
High school diploma or GED - undefined
Dr. Jose M. Lazaro
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