Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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Frances Reyna

Los Angeles,CA

Summary

Experienced Retail Inventory Associate for the past 1 year and half; specializing in shipping and receiving, tagging and display set-up, stock management, visual merchandising, product staging,etc. A strong candidate with the willingness to take on added responsibilities, completing multiple simultaneous tasks in challenging, fast-paced environment. I'm also very eager to gain knowledge and have new experiences!


Previous background includes 5+ years of Food Service in FOH and BOH operations, also with 3+ years of Kitchen and Service Management experience. Successful at improving operations through efficiency updates, cost control strategies. Excellent communication, planning and conflict resolutions skills.

Overview

7
7
years of professional experience

Work History

Inventory Associate

Aritzia
06.2022 - Current
  • Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic.
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Increased customer traffic through effective window displays that showcased new products and promotions.
  • Managed installation of visual merchandising displays, urging team to with speed and accuracy.
  • Used props and lighting to enhance appearance and visibility of displays.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
  • Maintained inventory count, tracked usage and documented variances.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
  • Managed inventory storage in clean and organized fashion.
  • Fulfilling orders by packing up the product and placing a shipment label on the package.
  • Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Assisted with training new team members on best practices in inventory control, providing guidance and mentoring for their professional development within the organization.
  • Handled day-to-day shipping and receiving overseeing more than 60 packages per day.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Used in-store system to locate inventory and place special orders for customers.

Back of the House Trainer

Plant Power Fast Food
01.2021 - 05.2022
  • Trained new hires on proper cooking procedures as well as safety regulations and productivity strategies. Also used training software on an iPad for knowledge assessment tests.
  • Prepared take-out and dine-in orders by cooking as a team to get them out to customers in a timely manner.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Motivated staff to perform at peak efficiency and quality.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Trained and mentored 20+ new personnel hired to fulfill various roles.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Service Manager

Chipotle Mexican Grill
05.2017 - 11.2020


  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Trained 20+ less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Reduced financial discrepancies by monitoring credit card sales and deposits.
  • Monitored security and handled incidents calmly.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Worked effectively in fast-paced environments.
  • Proved successful working within tight deadlines and a fast-paced environment.

Kitchen Manager

Chipotle Mexican Grill
10.2018 - 01.2019
  • Checked and tested foods to verify quality and temperature.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Maximized quality assurance by completing frequent line checks.
  • Motivated staff to perform at peak efficiency and quality.

Education

Photography

Art Institute of California 2015-2016
Los Angeles

High School Diploma -

Bishop Conaty Our Lady of Loretto High School
Los Angeles, CA
05.2015

Skills

  • Extremely Organized
  • Skilled Multi-tasker
  • Strong attention to detail
  • Excellent Time Management
  • Problem-Solving
  • Strong sense of urgency
  • Retail merchandising
  • POS terminal operation
  • Monitoring Labor and Sales
  • Cash Handling experience
  • Inventory Management
  • Front of House Management
  • Back of House Management
  • Order picking and processing
  • Store Organization
  • Fashion Trend Awareness
  • Makeup Application Techniques
  • Proficient using Microsoft Word, Powerpoint, Excel, Google Docs, Instagram, Tiktok, Twitter, Youtube, Zoom, Pinterest, Facebook, etc

Hobbies

Makeup, skincare, travel, photography, music, art, social media, fashion, outdoor recreation, etc. 


All of these hobbies make me who I am as a person but every hobby I have is a form of art and I love being passionate in any form of art! 


Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Inventory Associate

Aritzia
06.2022 - Current

Back of the House Trainer

Plant Power Fast Food
01.2021 - 05.2022

Kitchen Manager

Chipotle Mexican Grill
10.2018 - 01.2019

Service Manager

Chipotle Mexican Grill
05.2017 - 11.2020

Photography

Art Institute of California 2015-2016

High School Diploma -

Bishop Conaty Our Lady of Loretto High School

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Frances Reyna