Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Frances Rivas

Columbia,SC

Summary

Positioned products between receiving, storage, and shipping areas as part of just-in-time supply chain management for major manufactures with the ability to drive a forklift, such as a motorized pallet jack.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Keyholder Manager

Dollar General Store
Hillman, MI
02.2023 - 05.2024
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Replenished merchandise displays throughout the store as needed.
  • Monitored employee performance to ensure adherence to company policies and procedures.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Identified potential shoplifters through observation of suspicious behavior or activities.
  • Inspected physical condition of store premises to identify any maintenance issues.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Verified accuracy of register tills at beginning and end of shift.

CNA

Medilodge
Alpena, Michigan
10.2021 - 12.2022
  • Provided emotional support to family members during difficult times.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Reported changes in patient conditions to registered nurse or physician.
  • Transported residents within the facility as needed.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Monitored food intake and output as directed by nursing staff.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Documented patient care services by charting in designated areas.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Used mobility devices to transport patients.

Building Materials Associate

Lowe's Distribution Center
Pottsville, PA
02.2019 - 08.2021
  • Demonstrated proper techniques for lifting heavy objects properly using correct body mechanics.
  • Provided excellent customer service by responding to inquiries promptly and courteously.
  • Collaborated with other team members to complete tasks efficiently and effectively.
  • Ensured that all safety protocols were followed when handling hazardous building materials.
  • Assisted with loading purchased items onto customers' vehicles safely and securely.
  • Received and unloaded shipments of building materials from vendors or suppliers.
  • Prepared special orders as requested by customers, including special order forms and pricing information.
  • Tracked shipment schedules for incoming deliveries of building materials from vendors.
  • Performed routine maintenance on tools and equipment used in the warehouse and storeroom areas.
  • Maintained an organized and clean work area, including stocking shelves and organizing products.
  • Processed customer orders in a timely manner, ensuring accuracy of purchases.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Education

General Studies

Aces Academy
Alpena, MI

Skills

  • Inventory Management
  • Loss Prevention
  • Time Management
  • Inventory and Stocking
  • Multitasking
  • Meeting Sales Goals
  • Basic Mathematics
  • Ability to Lift 40 pounds
  • Problem-solving abilities
  • Honest and Dependable
  • Time management abilities
  • Networking abilities
  • Safety and Cleanliness Standards

Certification

Forklift certified for Lowe's Distribution Center store #961

CNA certified through the state of Michigan

CPR certified through state of Pennsylvania

References

References available upon request.

Timeline

Keyholder Manager

Dollar General Store
02.2023 - 05.2024

CNA

Medilodge
10.2021 - 12.2022

Building Materials Associate

Lowe's Distribution Center
02.2019 - 08.2021

General Studies

Aces Academy

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Frances Rivas