Rosalyna Cruz
New York,NY
Summary
Dynamic professional with a proven track record in enhancing team operations and student success at Quest To Learn. Expert in fundraising and sports psychology, I've significantly boosted community engagement and graduation rates. Skilled in multitasking and problem-solving, I excel in roles requiring ethical behavior and a commitment to excellence.,
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions.
Willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Basketball Team Manager
Quest To Learn
11.2021 - Current
- Enhanced the overall experience of attending home games by coordinating entertainment options such as halftime shows or fan giveaways during timeouts.
- Coordinated player logistics during games, scrimmages, and practices.
- Managed player schedules, ensuring optimal rest periods and minimizing conflicts with personal commitments.
- Collaborated with coaching staff on practice plans tailored to address skill gaps identified through ongoing assessments of player development progressions.
- Developed fundraising strategies to support team operations while increasing visibility within the community at large.
Retail Sales Associate
Gap Factory
06.2024 - 09.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
Ambassador
Inspiring Minds
03.2024 - 06.2024
- Welcoming visitors: Making sure visitors and their families feel comfortable and welcome
- Providing information: Giving an accurate description of the school and its resources and activities
- Helping with events: Assisting with open houses, School tours, orientation events, and other special events
- Helping with admissions: Helping with the admissions process, including calling or emailing candidates and staying in touch with newly admitted students
- Help engage, inspire, and empower youth in underserved communities through culturally responsive programs. Ambassadors help IM reach new people, inspire fundraising, and thank supporters.
- Helping with community service: Participating in community service projects
Student Advisor
Quest To Learn
02.2024 - 06.2024
- Developed strong relationships with faculty members, fostering an environment of collaboration in support of student goals.
- Conducted regular reviews of student progress reports, intervening early when potential issues were identified to prevent attrition.
- Enhanced student retention by providing personalized academic guidance and support.
- Collaborated with campus departments to identify opportunities for additional support or accommodations for students facing unique challenges.
- Advised students individually and in groups on academic programs for individual interests.
- Boosted graduation rates through proactive advising on course selection and degree requirements.
Education
High School Diploma -
Quest To Learn
351 West 18th Street 01-2025
Skills
- Ethical behavior
- Strength conditioning
- Sports psychology
- Fundraising expertise
- Player recruitment
- Game schedules
- Academic success
- Multitasking Abilities
- Problem-solving abilities
- Reliable and punctual
Timeline
Retail Sales Associate
Gap Factory
06.2024 - 09.2024
Ambassador
Inspiring Minds
03.2024 - 06.2024
Student Advisor
Quest To Learn
02.2024 - 06.2024
Basketball Team Manager
Quest To Learn
11.2021 - Current
High School Diploma -
Quest To Learn
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