Frances Sanchez
San Tan Valley,AZ
Summary
Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships. Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
2
2
years of professional experience
Work History
Cleaner/Merchandise Stocker
Shiftsmart
San Tan Valley, AZ
05.2022 - Current
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Transported trash bags to designated disposal areas.
- Washed windows both inside and outside of the facility.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Swept sidewalks and driveways of debris.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
Senior Shift Supervisor
CDS
Queen Creek, AZ
09.2022 - 08.2023
- Addressed any customer concerns promptly while providing excellent customer service.
- Ensured that all staff followed safety protocols and procedures.
- Developed training materials for new employees.
- Maintained accurate records of employee attendance, performance, and payroll.
- Conducted regular meetings with team members to discuss progress and address issues.
- Supervised the daily operations of a shift team consisting of 10-15 employees.
- Monitored and evaluated employee performance on an ongoing basis.
- Provided coaching and feedback to motivate staff to meet goals.
- Assisted in developing strategies to improve efficiency and customer service levels.
- Organized monthly team building activities to foster collaboration amongst staff members.
- Created schedules for shift teams based on workload demand.
- Developed processes for tracking inventory levels and ordering supplies when needed.
- Facilitated conflict resolution among coworkers when necessary.
- Adhered to all local, state, and federal regulations related to safety standards.
Education
High School Diploma -
Az High School Diploma
Phoenix, AZSkills
- Housekeeping
- Quality Assurance
- Chemical Handling
- Exceptional time management
- Health and Safety Regulations
- Sanitation Practices
- Customer Service
- Crew Management
- Hazardous Material Handling
Timeline
Senior Shift Supervisor
CDS
09.2022 - 08.2023
Cleaner/Merchandise Stocker
Shiftsmart
05.2022 - Current
High School Diploma -
Az High School Diploma
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