Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frances Sparks

Diamond Springs,CA

Summary

Entrepreneurial business owner with background in launching and managing small business. Possess strong knowledge of strategic planning, financial management, sales development, and customer service. Skills include leadership, problem-solving, and team-building. The start of my new small business showcases ability to overcome challenges and drive growth.

Overview

Work History

Small Business Owner

Dipped Wax Studio
Placerville, CA
07.2024 - Current
  • Develop business plans and strategies to grow small business.
  • Design customer loyalty programs to increase sales revenue.
  • Monitor customer feedback and implement changes based on their suggestions.
  • Participate in local community activities to promote the brand's visibility and reputation.

Wax Specialist

European Wax Center
  • Confidential customer service in a setting which requires speed, respect, kindness, and privacy.

Environmental Services Specialist

Marshall Medical Center
  • Clean and disinfect medical equipment, patient rooms and other common areas in medical facility.

Wax Specialist

Sleek Wax Bar
  • Confidential customer service in a setting which requires speed, respect, kindness, and privacy.

Crew Trainer

McDonald’s
  • Customer Service | Training New Crew Members Cash Handling | Cleaning Food Preparation | Front Counter/Drive-Thru.

Customer Relations

Maita Toyota
  • Customer Service | Multi-line Phone | Scheduling Reception | Record Maintenance | Delivery.

Education

Cosmetologist -

Paul Mitchell
05.2015

H.S. Diploma -

Bella Vista High School
06.2013

Skills

  • Customer Service 10 years
  • Confidentiality
  • Client Sensitivity
  • Multi-line phone
  • Scheduling
  • Cleaning/Sanitation & Infection Control
  • Medical Terminology
  • Microsoft & Excel
  • Budget Management
  • Reporting and documentation
  • Business Development

Timeline

Small Business Owner

Dipped Wax Studio
07.2024 - Current

Wax Specialist

European Wax Center

Environmental Services Specialist

Marshall Medical Center

Wax Specialist

Sleek Wax Bar

Crew Trainer

McDonald’s

Customer Relations

Maita Toyota

Cosmetologist -

Paul Mitchell

H.S. Diploma -

Bella Vista High School

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Frances Sparks